Post Market Vigilance Lab Support Engineer

Cardinal Health•Mansfield, MA
•Onsite

About The Position

The Post Market Vigilance Lab Support Engineer supports Cardinal Health’s Quality function by reviewing and processing returned medical device complaint samples in accordance with applicable regulations. The role follows up with customers and tracks ongoing sample returns to ensure they are received on time. It processes and decontaminates samples as required, distributes them to manufacturing sites or external suppliers for investigation, and prepares specimens for mechanical testing. The position operates mechanical testing equipment, including tensile and fatigue testers, and supports equipment calibration and maintenance. It conducts testing under established protocols, analyzes results, prepares reports, and assesses material performance against specifications. The engineer also contributes to quality control and assurance procedures and collaborates with engineers, quality personnel, and other team members to support testing and resolve issues. This role is 100% onsite in Mansfield, Massachusetts, with up to 10% travel.

Requirements

  • 2–4 years of experience, including device testing (preferred).
  • Bachelor’s degree in a related field or equivalent work experience (preferred).

Nice To Haves

  • 2–4 years of experience including device testing.
  • Bachelor’s degree in a related field or equivalent work experience.

Responsibilities

  • Review and process medical device complaint sample returns in compliance with regulations.
  • Follow up with customers regarding device returns.
  • Monitor ongoing complaint sample returns to ensure timely return of samples.
  • Process and decontaminate complaint samples as required.
  • Distribute samples to manufacturing sites or external suppliers for investigation.
  • Prepare samples for mechanical testing, including cutting, mounting, and conditioning specimens according to established procedures.
  • Operate mechanical testing equipment, including tensile testers and fatigue testers, and ensure proper calibration and maintenance.
  • Conduct mechanical tests according to established protocols and standards, ensuring accurate and precise data collection.
  • Analyze test results, generate reports, and interpret data to assess material performance and compliance with specifications.
  • Participate in quality control and quality assurance procedures to ensure testing processes meet established standards and regulations.
  • Collaborate with engineers, quality personnel, and other team members to support testing activities and resolve issues.

Benefits

  • Medical, dental, and vision coverage
  • Paid time off plan
  • Health savings account (HSA)
  • 401(k) savings plan
  • Access to wages before payday with myFlexPay
  • Flexible spending accounts (FSAs)
  • Short- and long-term disability coverage
  • Work-Life resources
  • Paid parental leave
  • Healthy lifestyle programs
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