Post Delivery PM

Schneider Electric•Raleigh, NC

About The Position

The Post-Delivery Project Manager leads project execution after equipment delivery, guiding projects through customer acceptance, issue resolution, warranty support, and final closeout. The role is the primary coordination point for post-delivery activities, partnering with internal teams, vendors, and customers to resolve challenges, meet commitments, and provide a strong customer experience. It focuses on project coordination and leadership rather than direct field execution. Site labor management, subcontractor supervision, installation, factory operations, construction methods, and jobsite safety remain with the relevant site, construction, service, and manufacturing teams. Success is measured by efficient issue resolution, warranty response and closure, customer satisfaction, on-time turnover and closeout, reduced material recovery lead times, accurate reporting and portfolio visibility, and improvements that reduce recurring quality and execution issues. Schneider Electric describes its workplace as collaborative and inclusive, and offers opportunities to grow expertise and leadership capabilities. The role is a full-time U.S.-based position, with an expected annual pay range of USD 101,600–152,400, including base pay and short-term incentives. Applicants must be authorized to work in the United States on a full-time, ongoing basis; immigration sponsorship is not provided.

Requirements

  • At least 5 years of project management experience in construction, data centers, electrical infrastructure, manufacturing, commissioning, field services, or related industries.
  • Experience managing project schedules, risks, stakeholders, and customer relationships.
  • Ability to coordinate cross-functional teams without direct authority.
  • Strong communication, negotiation, and problem-solving skills.
  • Authorization to work in the United States on a full-time, ongoing basis; the company does not provide immigration sponsorship now or in the future.

Nice To Haves

  • Experience with Procore, Microsoft Project, Primavera, or similar project management platforms.
  • PMP certification; preferred but not required.
  • Data center, mission-critical, or prefabricated modular construction experience.

Responsibilities

  • Own assigned projects from delivery through turnover, closeout, and warranty stabilization.
  • Develop and manage post-delivery execution plans, milestones, risks, and escalations.
  • Serve as the primary customer contact for post-delivery activities.
  • Ensure commitments are met and projects progress toward successful completion.
  • Lead resolution of field issues, punch list items, quality concerns, material shortages, and customer-reported deficiencies.
  • Coordinate internal teams, suppliers, subcontractors, and factory resources to drive corrective actions.
  • Manage warranty claims, documentation, and related recovery opportunities.
  • Escalate critical issues affecting customer satisfaction, schedule, quality, or commercial performance.
  • Coordinate replacement materials and recovery plans to support project completion.
  • Partner with Supply Chain, vendors, and logistics teams to resolve delivery and inventory gaps.
  • Lead project turnover and closeout, including documentation, inspections, customer deliverables, and final acceptance.
  • Facilitate transition to long-term service and support organizations when applicable.
  • Analyze recurring project, warranty, and quality trends to identify improvement opportunities.
  • Provide feedback to engineering, manufacturing, and project delivery teams.
  • Support lessons-learned initiatives and improvements within the Post-Delivery organization.

Benefits

  • Medical insurance, including member reward points
  • Dental insurance
  • Vision insurance
  • Basic life insurance
  • Benefit Bucks
  • Flexible work arrangements
  • Paid family leaves
  • Well-being programs
  • 12 holidays per year
  • 15 days of paid time off per year
  • Base salary and incentives
  • Company share ownership
  • 401(k) with match
  • Performance discussions and learning and career development opportunities
  • Global opportunities
  • Volunteer leave
  • Schneider Electric Foundation programs
  • Youth education initiatives
  • Military leave benefits
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