Post Closing Specialist II

INTERLINC MORTGAGE SERVICES LLC•Houston, TX

2d•Onsite

About The Position

The Post-Closing Specialist II is responsible for all aspects of the loan process after closing including receiving, shipping, insuring, and clearing investor suspense conditions.

Requirements

Requires a high school diploma or GED
5+ years of experience in the mortgage industry
Some team lead experience

Nice To Haves

Bachelor’s degree is desired
1-2 years of leadership experience

Responsibilities

Ensures all closing packages and collateral are received, uploaded, audited, corrected, and shipped within stated Service Level Agreements (“SLAs”)
Ensures all insurance premiums are paid, and certificates received (on applicable loans files) within stated SLAs
Ensures applicable Conventional loans with private mortgage insurance are activated in MI portals within stated SLAs
Ensures MERS numbers are registered and transferred within stated SLAs
Ensures all assigned loans are purchased within stated SLAs by: Documenting suspense conditions in the system of record
Working with Borrowers, Closing Agents, Branches, Underwriters, Closers, and other parties to clear suspense conditions
Enter the Purchase Advice and clear the loan off the Warehouse Line
Maintains daily reports, including Warehouse and Ready Reports
Serves as the primary subject matter expert (SME) for the team, providing guidance and support on complex questions, issues, or procedures
Acts as the first point of escalation for team concerns, resolving issues when possible prior to manager involvement
Identifies opportunities for process improvements and contributes to the development and implementation of more efficient workflows
Leads training efforts for new team members and provide ongoing coaching and support for existing staff as needed
Serves as a backup to the manager during periods of absence, ensuring continuity of operations and team support