Post Closing Servicing Associate

Total Mortgage ServicesMilford, CT
Onsite

About The Position

This position is responsible for performing a variety of tasks involving mortgage insurance, file transfers, fulfilling all trailing document responsibilities and assisting with any other functions within the post-closing department.

Requirements

  • High school diploma or equivalent work experience
  • 1-3 years related office experience or training
  • Must be computer literate.
  • Proficient with Microsoft Office and office equipment.
  • Ability to pick-up new LOS systems and understand new websites quickly.
  • Conduct web searches on town, county, and state websites.
  • Ability to complete time-sensitive tasks
  • Ability to self-manage in fast pace environment
  • Strong attention to detail
  • Strong organizational and time management skills
  • Strong verbal and written communication skills
  • Ability to multi-task and adapt quickly in an ever changing market

Nice To Haves

  • Knowledge of banking regulations; i.e. Regulation Z, Real Estate Settlement Procedures Act (RESPA), Home Mortgage Disclosure Act (HMDA) is a plus.
  • Knowledge of third party mortgage software and imaging systems including, but not limited to Encompass360 is preferred.
  • Certificate of Appointment as a Notary Public from the CT Secretary of State is a plus
  • Certification as MER Signing Officer is a plus

Responsibilities

  • Activate and transfer Mortgage Insurance
  • Pay FHA, VA and USDA MIPs
  • Pull the mortgage insurance certificates
  • Print and mail/email goodbye letters to borrowers
  • Mail Insurance transfer letters
  • Upload goodbye letters and insurance transfer letters to files
  • Do full file transfers
  • Assist when customer calls with questions regarding where their first payment should be made
  • Insurance policy and Flood Certificate transfers
  • Assist with additional department responsibilities as needed including but not limited to scanning, filing and purging original closing packages
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