Portfolio Specialist – Asset Recovery & Remarketing
About The Position
The Portfolio Specialist – Asset Recovery & Remarketing helps Clicklease reduce losses and maximize asset recovery by managing delinquent account portfolios from first contact through asset disposition. This role is ideal for someone who enjoys negotiation, problem-solving, account ownership, and working in a fast-paced environment where individual performance directly impacts business results. You'll join a small, highly collaborative team focused on asset recovery, repossession coordination, transportation logistics, and remarketing operations. The team partners closely with Risk, Legal, Vendor Management, and other operational groups to achieve recovery goals while delivering a professional customer experience.
Requirements
- 2+ years of experience in collections, asset recovery, customer account management, customer service, logistics, or a related operational environment.
- Experience managing customer accounts, portfolios, or recovery-related workflows.
- Experience handling customer negotiations and account resolution activities.
- Experience using CRM systems, business software platforms, or account management tools.
- Experience maintaining accurate customer records and documentation.
- Ability to manage multiple priorities in a fast-paced, high-volume environment.
Nice To Haves
- Experience with asset recovery, repossession coordination, or skip tracing.
- Experience working directly with recovery vendors or transportation providers.
- Experience in equipment finance, commercial lending, consumer finance, or related financial services.
- Experience supporting remarketing, asset disposition, or logistics operations.
- Demonstrated success achieving recovery, collections, or portfolio performance goals.
Responsibilities
- Manage an assigned portfolio of delinquent accounts and serve as the primary owner of recovery activities.
- Negotiate settlements, reinstatements, voluntary surrenders, and other account resolutions.
- Perform skip tracing and asset-location activities to support recovery efforts.
- Coordinate repossession, transportation, and recovery activities with third-party vendors.
- Manage recovered assets through the remarketing process to support efficient disposition and minimize holding costs.
- Maintain accurate documentation and ensure compliance with company policies and procedures.
Benefits
- Competitive salary
- Medical, dental, and vision insurance
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- 401(k) with company match
- Employer-paid short-term disability (STD), long-term disability (LTD), and life insurance
- Paid time off and company holidays
- Paid maternity leave
- Professional development and learning opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
