Portfolio Servicing Support Specialist

Columbia Bank•Spokane, WA

2d•Onsite

About The Position

Provides and coordinates administrative support for a department, project, or program. Researches, evaluates, and prepares information relative to plans, objectives and performance as directed. Plans and coordinates with manager, a full range of administrative and staff support services, including moderately complex projects, basic analysis, and other responsibilities as directed. Assists with coordinating day-to-day activities with other teams and/or departments. Coordinates, prepares, reviews, monitors and processes documents as directed. Assists with preparing materials or transaction agreements. Gathers data and prepares regular or periodic reports pertaining to department functions. Monitors and analyzes accounting reports for accuracy and budget comparisons. May interpret policies, program objectives and departmental processes. Prepares a variety of correspondence, reports, presentations, and other materials. Responsible for providing standardized analytical and/or specialized support. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training. Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description. May be asked to coach, mentor, or train others and teach coursework as subject matter expert. Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become “Business Bank of Choice” May perform other duties as assigned.

Requirements

2-4 years — of progressively responsible experience in a senior administrative support capacity.
Knowledge of a full range of the principles of department-level office management and administration; and the ability to apply these principles in a wide variety of projects and assignments.
Knowledge of departmental office equipment, systems, practices and procedures.
Knowledge of department-related laws and regulations, confidentiality requirements, discretionary functions, and departmental policies and procedures.
Knowledge of effective verbal and written communication techniques.
Ability to prepare reports.
Ability to coordinate and provide quality customer service.
Ability to establish and maintain effective working relationships.
Ability to use a PC, complex word processing software tools for document production, and intermediate skill in using spreadsheets, and other software.
Ability to multi-task, work independently, be proactive, and maintain high organizational practices.
Specialized experience and knowledge of the department/function, reading, writing, and arithmetic skills.

Nice To Haves

High school diploma/GED (preferred)

Responsibilities

Provides and coordinates administrative support for a department, project, or program.
Researches, evaluates, and prepares information relative to plans, objectives and performance as directed.
Plans and coordinates with manager, a full range of administrative and staff support services, including moderately complex projects, basic analysis, and other responsibilities as directed.
Assists with coordinating day-to-day activities with other teams and/or departments.
Coordinates, prepares, reviews, monitors and processes documents as directed.
Assists with preparing materials or transaction agreements.
Gathers data and prepares regular or periodic reports pertaining to department functions.
Monitors and analyzes accounting reports for accuracy and budget comparisons.
May interpret policies, program objectives and departmental processes.
Prepares a variety of correspondence, reports, presentations, and other materials.
Responsible for providing standardized analytical and/or specialized support.
Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training.
Keeps up to date on regulation changes.
Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.
Takes personal initiative and is a positive example for others to emulate.
Embraces our vision to become “Business Bank of Choice”
May perform other duties as assigned.

Benefits

comprehensive healthcare coverage (medical, dental, and vision plans)
a 401(k)-retirement savings plan with employer match for qualifying associate contributions
an employee assistance program
life insurance
disability insurance
tuition assistance
mental health resources
identity theft protection
legal support
auto and home insurance
pet insurance
access to an online discount marketplace
paid vacation, sick days, volunteer days, and holidays