Portfolio Occupancy Specialist

Beacon Communities • Boston, MA

2d • Remote

About The Position

The Portfolio Occupancy Specialist processes certifications and works as part of the team to ensure compliance with property and program requirements. Interacts directly with property staff to achieve maximum compliance efficacy and occupancy at all assigned properties and promotes the highest level of customer service. Founded in 2004, Beacon Communities LLC is a privately-owned real estate firm that develops, acquires, invests in, and manages a wide range of multifamily housing. Beacon currently owns and manages approximately 150 properties including affordable housing, market rate housing, and mixed income-housing. Its developments range from new construction, to historic adaptive reuse, to the renovation of existing housing. At Beacon, we strive to make a difference in our residents’ lives. We build outstanding communities that make enduring contributions to the vitality of our cities and towns. We create communities that serve a diverse cross section of our society. Our communities are healthy and vibrant. Why? Because they are planned with care, consideration, and compassion.

Requirements

• Associate degree or equivalent knowledge or expertise.
• Three (3) years of Affordable Housing work experience with emphasis on LIHTC.
• Requires professional knowledge of affordable housing gained through experience and education.
• Certification related to tax credit and/or HUD programs is required (including but not limited to COS, HCCP, C3P certification).
• Demonstrates independent judgement and critical thinking, applies problem solving skills to identify issues and implement effective solutions, strong interpersonal skills, self-directed motivation.
• Basic math proficiency, Excel skills and attention to detail required.

Responsibilities

• Responsible for creating and obtaining approval for income certifications/recertifications for multiple affordable housing programs including but not limited to LIHTC and HOME.
• Creates and maintains file tracking logs, necessary to identify all actions completed related to certifications, maintaining a high standard of file organization.
• Works patiently, professionally, and cooperatively with site team members, file approvers, and residents, as applicable, to provide high quality customer service.
• Processes applicant/resident paperwork by verifying income, assets as required, calculating values and entering data into Yardi software program within a timely manner.
• Provides instruction and guidance to property staff during certification/recertification process.
• Employs/maintains diligent tracking system to receive, process and return completed certifications to various properties in keeping with time sensitive occupancy requirements.
• Ensures accurate and timely completion of initial and annual recertifications, as required by company procedures, LIHTC, HOME, and other funding programs.
• Maintains tenant files electronically in accordance with the Compliance Service Center policy and procedures.
• Assist in the development, implementation and enforcement of Compliance processes, procedures, and documentation.
• Assists with training and mentoring property staff to ensure compliance procedures are maintained.
• Effectively communicate with senior staff about property needs and concerns with program requirements to ensure ongoing compliance.
• Assist with lease up activity including training, interviews, third party processing and tracking of file process, as needed.
• Fosters a positive, active, and collaborative relationship with Property Management and other Service Center staff, as well as associated agencies.

Benefits

• We offer plans for quality medical, dental, and vision coverage to all employees regularly scheduled to work a minimum of 24 hours or more per week.
• HSA/FSA options are also available.
• On top of offering 13 paid holidays per year, we have an attractive paid time off policy that includes vacation days, personal days, sick time, wellness days, summer flex time, volunteer days and early close Fridays.
• We offer a 401k program with a company match.
• 100% Company-Paid Life Insurance.
• Affordable options to elect voluntary life, critical illness, hospital care or accidental injury coverage.
• Access to an Employee Assistance Program (EAP).
• Childcare & Eldercare Support.
• Career Development and Advancement Opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees