Portfolio Manager - Late Stage Collections

North Mill Equipment Fi • Voorhees Township, NJ

3d • $70,000 - $85,000 • Hybrid

About The Position

NMEF is seeking a Late Stage Portfolio Manager to manage commercial equipment finance accounts that are 61 or more days past due. The role drives accounts to resolution through cure, workout, repossession, legal referral, or charge-off, and requires firm, persistent negotiation and sound decision-making on high-balance, high-risk accounts while remaining composed under pressure.

This is a hybrid role based in Voorhees, New Jersey, with regular in-office days required. Applicants must currently live in New Jersey or within a reasonable commuting distance; fully remote and out-of-area candidates will not be considered. The annual salary is $70,000–$85,000.

Requirements

• 3–5 years of commercial collections experience, including at least 2 years working late-stage accounts.
• Working knowledge of repossession, guarantor collection, legal referral, UCC filings, and bankruptcy basics.
• Strong Excel and Microsoft Office skills.
• Excellent negotiation, communication, and documentation skills, with the ability to stay calm and professional in difficult conversations.

Nice To Haves

• Equipment Finance experience.
• Experience with Aspire and Salesforce.
• Background in transportation or medical collections.
• Bilingual in Spanish and English.

Responsibilities

• Manage a high volume of outbound contact with customers, guarantors, brokers, and vendors by phone, email, and text.
• Negotiate payment plans, settlements, and restructures within delegated authority.
• Assess customers’ ability to pay, considering pressures such as fuel, insurance, freight, and repair and maintenance costs.
• Issue demand and default notices, and perform skip tracing and business verification.
• Coordinate collateral verification, repossession, and remarketing, and pursue broker and vendor recourse.
• Prepare complete, well-documented files for legal referral, and monitor bankruptcy and UCC activity.
• Recommend charge-offs and maintain accurate, detailed notes in the collections system.
• Partner with Operations, Credit, and Legal to resolve disputes and account adjustments.
• Meet performance measures for dollars collected, roll-backs and cures, charge-off reduction, promise-to-pay kept rate, and the quality of repossession and legal referral files.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed