Portfolio Manager Specialist

Cascade Management•Bend, OR

7d•$75,000 - $90,000•Onsite

About The Position

The Portfolio Management Specialist supports oversight of a portfolio of communities and supports field staff under the Senior Regional Portfolio Manager. The role assists with property operations, reporting, notices, tenant and vendor relations, receivables, vacancies, and day-to-day management of site staff. It helps manage operational and capital budgets, monitor property financial performance, implement asset-value strategies, and support high operational performance across expense management, rent growth, resident retention and service, income generation, and collections. The position works with property owners, partners, constituents, community managers, site staff, vendors, and internal departments. It makes regular property visits, supports compliance with company policies and applicable laws, and helps ensure properties meet safety, appearance, and maintenance standards. The role may directly supervise between 10 and 50 employees and responds to after-hours maintenance calls. The position is based at the corporate office in Bend, Oregon, and is scheduled Monday through Friday, 8 a.m. to 5 p.m., for 40 hours per week.

Requirements

High school diploma or GED.
At least 3 years of Community Management experience with 150 units or more.
At least 2 years of experience managing multiple properties in a position of equivalent responsibility.
At least 2 years of demonstrated increased responsibility and staff oversight.
At least 3 years of Tax Credit, HUD, and/or affordable housing experience.
Valid driver’s license and insurance.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence and speak effectively before groups of customers or employees.
Ability to perform basic arithmetic, compute rates, ratios, and percentages, and interpret bar graphs.
Ability to apply commonsense understanding to written, oral, or diagrammed instructions and solve problems involving several concrete variables in standardized situations.
Excellent analytical skills and attention to detail.
Ability to meet the physical demands of the role, including occasionally lifting and/or moving up to 25 pounds.

Nice To Haves

Experience in finance and budgeting.

Responsibilities

Formulate and manage operational and capital budgets for the assigned portfolio, track and report financial performance, and implement asset-value strategies with guidance from the Senior Regional Portfolio Manager.
Assist with timely review and approval of property invoices and develop plans for outstanding late payments.
Track and reconcile property accounts receivable and notify Accounting of anomalies to support timely collections.
Attend regular property-owner meetings with the Senior Regional Portfolio Manager, using structured agendas to discuss property performance and critical needs.
Assist with strategies to improve expense management, rent growth, resident retention and service, income generation, and collections.
Aid in recruiting, hiring, training, and managing staff performance, and take appropriate actions to help achieve performance goals.
Visit property sites regularly and ensure community interiors and exteriors meet safety and appearance standards.
Approve repairs and operating and maintenance contracts within delegated authority, and manage supplier and vendor performance with the Senior Regional Portfolio Manager as final authority.
Respond promptly to maintenance emergencies, including after-hours calls.
Ensure preventive maintenance inspections are tracked and work orders are completed promptly.
Ensure property management teams follow company policies, processes, procedures, and tools, and recommend improvements to management when appropriate.
Ensure compliance with applicable local, state, and federal laws relating to the industry, employment, fair housing, and resident or tenant relations.
Regularly review net occupancy and review and approve property invoices, including developing plans for outstanding late invoice payments.
Review and approve site staff timecards.
Educate, train, and develop community managers and other site staff on company policies and procedures, including reporting, safety, compliance, and owner requests.
Work with the marketing department, at the direction of the Portfolio Manager or Senior Portfolio Manager, to develop plans and marketing strategies for filling vacant units.
Communicate with owners, partners, and property constituents under the direction of the Portfolio Manager.
Maintain regular and reliable attendance during scheduled hours.
Perform other duties as assigned.