About The Position

The Division of Administration/Office of Technology Services has a vacancy for a Portfolio Delivery Manager in the Product Delivery Section. This supervisory position will act as a manager of IT Statewide Program Managers who lead in the application of project management methodologies for highly complex information technology projects. The Office of Technology Services (OTS), Project & Portfolio Mgmt. (PPM) aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within Executive Branch Departments. This position is responsible for directing and managing a subset of IT Statewide Senior Program Managers who apply project and portfolio management methodologies to highly complex information technology initiatives, including project intake and prioritization, workforce and capacity planning, complex procurement, portfolio governance, and delivery oversight. Supervision is received from an IT Statewide Director 1 or higher-level authority. The Division of Administration is the state government’s management arm and the hub of its financial operations, performing a wide variety of activities including overseeing the state’s capital construction program, providing state and federal grants, developing the state budget, providing technology services, guiding agencies in purchasing and contracting, and administering federal funds for disaster recovery.

Requirements

  • Seven years of experience in information technology or administrative services; OR Six years of full-time work experience in any field plus five years of experience in information technology or administrative services; OR An associate’s degree in information technology plus five years of experience in information technology or administrative services; OR A bachelor’s degree plus five years of experience in information technology or administrative services; OR A bachelor’s degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus four years of experience in information technology or administrative services; OR A master’s degree plus four years of experience in information technology or administrative services.
  • Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
  • A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

Responsibilities

  • Provide leadership, administrative oversight, and strategic guidance for a team of IT senior program managers within the Product Delivery Management unit.
  • Conduct regular meetings with staff to monitor productivity, communicate expectations, provide feedback, and support professional development.
  • Oversee performance planning and evaluations, identify growth opportunities, and provide coaching, training, and performance guidance to team members.
  • Review staffing requests and provide recommendations to leadership to support workforce planning and operational needs.
  • Contribute to strategic planning efforts and recommend policy or process improvements to enhance unit performance and efficiency.
  • Monitor team progress toward departmental goals and provide status updates and performance reporting to leadership.
  • Support budget planning activities, including projections, financial requests, and coordination with agency and organizational budget offices.
  • Develop and improve project management processes, templates, documentation standards, and portfolio management resources.
  • Assist with audits, compliance activities, and the development of governance frameworks supporting project and portfolio management.
  • Evaluate emerging technologies, software solutions, tools, and training opportunities to improve team capabilities and project outcomes.
  • Support procurement activities by assisting with specifications, scopes of work, vendor evaluations, contract negotiations, and resource requests.
  • Perform special projects and leadership assignments, including research, reporting, committee participation, project oversight, and operational support as needed.
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