Portfolio Delivery Manager - Technology

Bank of America•Charlotte, NC

1d•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This job is responsible for leading a team to maximize the value delivered through multiple programs and/or value streams within a small, less complex delivery portfolio. Key responsibilities include managing and developing the team through coaching, mentoring and feedback, aligning strategy, and execution by applying Lean and systems thinking approaches to strategy, investment funding, portfolio operations, and governance. Job expectations include managing the portfolio, ensuring compliance to standards, and driving continuous improvement to operations and governance.

Requirements

Advanced communication and influencing skills across a diverse audience, including senior management, to deliver results without unnecessary conflict.
Capability to evaluate business needs and risks broadly across the enterprise.
Drive to continually improve processes while balancing business needs and risks.
Personal initiative to find opportunities, lead change, improve processes and solve problems with little direction.
Professional and mature interpersonal skills.
Background & understanding of process design and modern technology.

Nice To Haves

Collaboration
Influence
Result Orientation
Risk Management
Stakeholder Management
Analytical Thinking
Business Acumen
Data Management
Financial Management
Solution Delivery Process
Agile Practices
Architecture
DevOps Practices
Solution Design
Technical Strategy Development

Responsibilities

Directs and leads a delivery team aligned to a portfolio and mentors Delivery Leads
Manages and improves portfolio operations and governance processes, ensuring risks and roadblocks are escalated and resolved quickly
Builds relationships with business and technology executives across multiple organizations, as well as Compliance and Risk
Partners with the key stakeholders and leaders to define the vision and creating the portfolio roadmap aligned to strategic goals
Provides status updates and reporting for the portfolio to stakeholders and leadership pertaining to the desired outcomes, delivery, risks, issues, and schedule
Manages overall portfolio financials, Profit and Loss (P&L), and performance
Ensures adherence with Enterprise Change Management standards
Evaluate business drivers and evolving risks to build commensurate standards and governance routines.
Refine current standards and governance routines to address modern technology use cases.
Design, review and assist in maintenance of governance operating routines and reporting.
Eliminate manual action steps and process duplication to reduce toil in the work required of technology teams.
Determine metrics that focus on adherence to requirements, to address areas that need improvement.
Work across enterprise control functions to influence, and gain buy-in to, redesign of controls based on specific use cases.
Lead change internally and where require socialize and execute across the enterprise.
Provide analysis input and prepare presentations targeted to senior executives and regulators.
Maintain pace with changing regulations.