Portfolio Manager, Store Infrastructure Delivery
About The Position
The Portfolio Manager, Store Infrastructure Delivery is accountable for the successful end-to-end delivery of store infrastructure programs by managing project execution, dependencies, stakeholders, risks, and deployment readiness. The position serves as the central point of accountability across the infrastructure initiative including application, hardware, vendor, and business teams, coordinating complex dependencies and driving project from planning and design through deployment, stabilization, and operational handoff. The role works closely with Store Operations, Dealers, Infrastructure, Application teams, and external partners to ensure readiness, effective change management, and successful adoption of technology solutions across the store network.
Requirements
- 7+ years of technology project, program, or portfolio management experience.
- Bachelor's degree in Business, Technology, Engineering, or related discipline.
- Proven experience managing large-scale cross-functional infrastructure, hardware, technology deployment, or modernization programs.
- Strong expertise in project planning, dependency management, risk mitigation, and stakeholder coordination.
- Experience working with vendors, infrastructure and application teams, operations, and business stakeholders.
- Strong understanding retail operations, deployment, or field readiness experience.
- Ability to manage multiple concurrent projects while maintaining executive-level visibility and reporting.
- Demonstrated experience building integrated schedules and coordinating cross-functional delivery teams.
- Demonstrated experience leading cross-functional initiatives requiring change adoption and operational preparedness.
- Strong written and verbal communication skills, and stakeholder management skills.
Nice To Haves
- PMP, PgMP, Agile certification, or equivalent project management credentials considered an asset.
Responsibilities
- Lead end-to-end delivery of store infrastructure projects from planning through deployment and stabilization.
- Manage project schedules, budgets, risks, issues, and dependencies across multiple concurrent initiatives.
- Coordinate cross-functional teams including Infrastructure, Application Delivery, Store Technology, Vendors, Store Operations, Dealers, and DWGs.
- Drive deployment readiness and execution, ensuring stores are prepared and business disruption is minimized.
- Serve as the primary project lead and escalation point, facilitating decision-making and resolving delivery challenges.
- Provide governance, stakeholder management, and project reporting to ensure alignment, transparency, and accountability.
- Oversee operational transition and hypercare activities to ensure successful handoff into support.
Benefits
- Comprehensive benefits and retirement programs
- Performance incentives
- Continuing Education Programs
- Other perks to support your well-being
- Career growth opportunities
- Product discounts
- Store discounts
- Supported learning through our Triangle Learning Academy
- Canadian Tire Profit Sharing
- Retirement and savings programs for eligible employees
- Enhanced flex benefits program
- Mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families
- Total well-being
- Mental health tools and resources for all employees
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What This Job Offers
Job Type
Full-time
Career Level
Senior
