Porter - Porsche Bethesda

Sonic Automotive•North Bethesda, MD

3d•$18 - $19•Onsite

About The Position

The Service Greeter/Porter moves service customer vehicles to support smooth, efficient traffic flow through the facility, improve customer convenience, and maintain an orderly service parking area. The role also greets and directs customers, documents vehicle and appointment details, assists with loaner vehicles, and helps keep the service drive clean and safe. The position requires the ability to drive a manual-transmission vehicle. Compensation is listed as $19 per hour; the posting also lists compensation as USD 18–19 yearly.

Requirements

Ability to drive a manual/stick-shift vehicle.
Ability to perform each essential duty satisfactorily.
Ability to perform duties and responsibilities safely.
Authorization to work in the United States.
Ability to pass pre-employment testing, including background checks, an MVR check, a drug test, and a credit report.
Valid driver’s license.

Responsibilities

Greet customers entering the service area with a friendly, upbeat, professional attitude; answer questions and direct them to the appropriate person or location.
Determine whether customers have service appointments and record their name, VIN, tag number, mileage, and existing vehicle damage during a walk-around.
Control service traffic flow and parking, assist with loaner vehicles as needed, and park vehicles after they have been written up.
Drive safely and report any lot damage immediately; zero lot damage is the goal and expectation.
Retrieve customer vehicles at the cashier for pick-up, wait at the vehicle for the customer, and thank customers for their business.
Install disposable seat covers, steering wheel covers, floor mats, and identification tags in vehicles taken in for service.
Deliver keys and repair-order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot.
Maintain a clean and safe service drive area, free of trash, water, leaves, and dirt.
Drive vehicles to and from the service lane, service stalls, and parking lot as needed.
Make key tags for vehicles.
Maintain a professional appearance.
Perform other duties as assigned.
Follow company safety policies and procedures and immediately report accidents to a manager or supervisor.