Porter Manager

Four Queens Hotel & Casino•Las Vegas, NV
•Onsite

About The Position

Responsible for coordinating and controlling all areas of porter services. Supervises personnel in the Porter Department. Responsible for maintaining a high level of cleanliness in all casino public and office areas.

Requirements

  • Basic reading, writing, and arithmetic skills required.
  • Professional verbal and written communication skills.
  • Attention to detail and excellent organizational skills.
  • Proven ability to manage multiple priorities and inspire and elevate an individual or a team's performance.

Nice To Haves

  • High school diploma or equivalent.
  • Two to four years of administrative experience.

Responsibilities

  • Supervising all phases of the Porter Department.
  • Adheres to the operational and fiscal activities of the department to include: staffing levels, budgets, and financial goals.
  • Supervises porter personnel. Responsible for hiring, training, coaching, and discipline porter staff.
  • Suggests procedures to improve the operating quality and efficiency of the department.
  • Assists with the investigation and resolution of employee and guest concerns.
  • Enforces all company and departmental policies and procedures.
  • Participates in departmental brainstorming sessions.
  • Completes Human Resources paperwork timely and accurately.
  • Other duties as assigned.
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