Porter - Bilingual | Houston, Texas 77042

Ashford Communities•Houston, TX

2d•Onsite

About The Position

We are looking for a Bilingual Porter for one of our communities in Houston. Our CULTURE focuses heavily on Teamwork, Trust, Fun, and Customer Care! Employees are rewarded and recognized for their efforts and performance! We offer real, deserved advancement opportunities! The Porter is responsible for ensuring the physical aspects of the property are maintained by cleaning the common grounds of the property. This position is also responsible for functioning in a support role to the maintenance team.

Requirements

High School diploma or equivalent.
Ability to read, write, and understand English & Spanish.
Ability to use computer-tracking systems used at the property.
Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.
Excellent customer service and interpersonal skills; ability to relate to others.
Good verbal and written communication skills.
Strong organizational and time-management skills.
Ability to perform basic mathematical functions.
Comprehension of federal fair housing laws and any applicable local housing provisions.
Ability to multi-task.
Ability to make quick and effective decisions.
Ability to analyze and resolve problems.
Ability to cope with and defuse situations involving angry or difficult people.
Ability to set and meet goals.
Ability to consistently meet deadlines.
Ability to maintain flexibility and creativity in a variety of situations.
Ability to maintain confidentiality.
Must maintain a professional appearance and comply with prescribed uniform policy.
Must comply with all safety regulations, including the use of a back brace, safety goggles and gloves when appropriate.
Ability to work weekends and non-traditional holidays.
May be required to be reachable via phone or pager, except during approved time off.
May be required to be available to work on-call or when needed due to staffing shortages.
Some travel may be required.

Nice To Haves

A minimum of 1 year of previous experience as a porter or similar function is preferred for this position.
May require the ability to drive an automobile.

Responsibilities

Picks up trash on the property and in common areas, which includes but is not limited to the driveways, parking lots, curbs, trash receptacle areas, exterior hallways, and any public areas.
Ensures dumpster area is emptied and kept clean.
Uses power blower and pressure washer to clean breezeways, steps, sidewalks, pool area, and any other common areas.
Maintains the property’s flowerbeds, plants, and grass areas, including pool cleaning or routine pool maintenance, and removing snow.
Walks the property several times a day and picks up new debris.
Cleans carpets in resident apartments.
Communicate with the supervisor regarding the status of work and any potential issues.
Schedules, monitors, and performs work orders as needed.
Ensures maintenance supplies are in stock and orders supplies, as directed.
Assists office staff as needed with posting notices on resident doors.
Performs emergency maintenance work as required.
Ensures all work areas are neat and orderly after work orders have been completed.
Inspects buildings and grounds to ensure safety and cleanliness, and alerts Maintenance to items that need to be repaired.
Ensures excellent customer service to prospective residents and tenants, and promotes a quality living experience for all residents.
Participates in Company-provided training such as fair housing, safety, non-discrimination, and harassment prevention.
Complies with all Company National Standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.