Maintenance Porter - Houston, Texas

LAZ Parking Texas•Houston, TX
•Onsite

About The Position

The Maintenance Porter is responsible for daily janitorial and general maintenance duties at garages and surface lots, keeping them clean, maintained, and safe. The role also involves assisting customers, addressing disputes, and communicating effectively with coworkers, clients, customers, and other departments. The Porter may work across multiple facility locations and must be able to work independently.

Requirements

  • Experience with general facility maintenance.
  • Experience in customer relations.
  • Ability to communicate professionally and effectively.
  • Willingness to work flexibly across multiple facility locations.
  • Ability to handle challenging and emotionally charged situations.
  • Ability to work unsupervised.
  • Ability to speak, read, and comprehend English.
  • Ability to make independent decisions and remain firm in decisions.
  • Demonstrated sense of urgency and timeliness.
  • Excellent team-building and interpersonal skills.
  • Ability to lift, push, and pull at least 30 pounds.
  • Ability to stand, walk, and run for extended periods, and to bend, stoop, squat, and lift frequently throughout a shift.
  • Ability to operate machinery, including a golf cart.

Nice To Haves

  • High school diploma or GED.
  • Parking industry experience.
  • Valid driver’s license and ability to operate maintenance vehicles, if needed.

Responsibilities

  • Maintain and clean garages and surface lots daily.
  • Perform general facility maintenance, including sweeping, wiping surfaces and equipment, emptying and picking up trash, changing light bulbs, and painting.
  • Assist with snow removal and winter upkeep of sidewalks and garages.
  • Operate garage or floor sweepers and scrubbers as needed to keep floors clean and safe.
  • Complete daily maintenance checklist duties efficiently and on time.
  • Greet customers by name, respond promptly to correspondence and requests, resolve problems, and build rapport with customers.
  • Provide vehicle assistance to customers in garages and surface lots.
  • Assist customers through intercom systems and in lobbies, lanes, and the parking office.
  • Promote customer satisfaction through a friendly demeanor, helpful attitude, and willingness to assist.
  • Assist with cashiering functions as needed.
  • Perform other duties as assigned.

Benefits

  • $15.00 hourly base wage
  • Growth opportunities
  • Pay Activ, providing on-demand access to up to 50% of earned wages
  • Paid training
  • Free company uniform
  • Health coaching and resources
  • Employee Assistance Program with 24/7 confidential counseling for employees and eligible household members
  • Smoking cessation program
  • 401(k) with employer match
  • Medical, dental, and vision insurance with three plan options
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