Portal Administrator

Silco Fire & Security • Cincinnati, OH

4d • Onsite

About The Position

The Portal Administrator is responsible for preparing, submitting, and managing invoices through various online payer or customer portals. This role ensures timely and accurate billing, monitors claim status, resolves billing discrepancies, and works with internal teams to maximize reimbursement and maintain compliance.

Requirements

• Proficiency with data systems and applications.
• Strong analytical and problem-solving skills.
• Ability to quickly learn new tools, processes, and technologies.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• High School Diploma or GED

Responsibilities

• Submit claims or invoices through online billing portals.
• Maintain and send out work orders or purchase orders to correct party.
• Review billing information for completeness and accuracy before submission.
• Monitor invoice status and follow up on unpaid or rejected invoices.
• Correct and resubmit rejected invoices as needed.
• Maintain accurate billing records and documentation.
• Communicate with customer, clients, or internal departments to resolve billing issues.
• Verify patient, customer, or insurance information when applicable.
• Prepare billing reports and meet productivity targets.

Benefits

• medical
• dental
• vision
• Aflac
• Flexible Spending Account (FSA)
• company paid short-term disability
• company paid life insurance
• company paid training
• 401(k) program with company matching
• tuition reimbursement
• paid holidays
• generous paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED