Port Technician - Memphis, TN

Konecranes•Memphis, TN

21h•$31 - $40•Onsite

About The Position

Konecranes is seeking mechanically inclined individuals to become experienced electrical or mechanical technicians. As a service technician, you will work in a safety-first environment, performing maintenance and inspections on various types of cranes at customer locations. This role involves extensive on-site electrical, electronic, and mechanical troubleshooting, as well as performing repairs. You will also be responsible for understanding and adhering to industry regulations, completing paperwork accurately, maintaining a professional appearance, and managing company assets. The position requires generating sales and service leads, developing a working knowledge of service literature and policies, and providing customers with safety summaries. Regular communication with the local office and a willingness to work overtime and on-call shifts are expected. Technicians are responsible for the procurement of basic parts and maintaining inventory on their service vehicle. A company vehicle is provided for travel.

Requirements

Minimum one (1) years’ experience involving electrical and electronic troubleshooting and repair.
Must have good mechanical aptitude.
Must have and maintain a good driving record, including a valid driver’s license.
Must be willing and able to work off the ground.
Must be willing and able to work overtime and out of town, as necessary.
Must be willing and able to work in demanding work environments.
Must be able to get specific regulations if requested.
Must maintain regular communication with the local office and/or call in a minimum of once per day to the service supervisor.
Must develop a thorough working knowledge of our service literature, service policies and labor rates.

Nice To Haves

Prefer two-year associate degree in Industrial Electrical/Mechanical Technology or related field or equivalent vocational/technical training and experience.

Responsibilities

Perform maintenance and inspections on Rubber Tyred Gantry (RTG’s), Ship to Shore (STS), Rail Mounted Gantry (RMG), Automated Stacking Cranes (ASC), Straddle Carriers, Munck Loader, Goliath Gantry, Level Luffing cranes at customer locations.
Conduct extensive on site electrical, electronic and mechanical troubleshooting to determine cause for equipment malfunction and establish the necessary repairs utilizing visual inspection, test procedures and appropriate test equipment.
Perform on site repairs on customer’s cranes in conjunction with planned repairs as part of customer’s maintenance contract, in response to a service call or on an emergency call due to an equipment breakdown.
Responsible for a basic understanding and working knowledge or all OSHA, ANSI, CMAA, and other codes or regulations pertaining to our industry. Must be able to get specific regulations if requested.
Responsible for completing all daily paperwork required accurately and completely.
Document and log any quotations you provide customers (either verbal or written) and generate a document or copy of your quote for use as a follow-up sheet.
Review with the customer all repairs you performed and get their signature on the daily service report indicating their acceptance of proper and completed work.
Responsible for always maintaining a professional appearance and image.
Maintain all company equipment and assets in proper working order and neat or clean.
Maintain a stock of the appropriate forms and literature on the service vehicle and be capable of utilizing the proper documentation and forms used by the service department.
Responsible for keeping a proper stock level of inventory and line stock items on the service vehicle.
Accountable for all the company issued tools, ladders, and inventory levels assigned to you.
Responsible for generating sales and service leads during service calls and identifying the proper Konecranes personnel of the customer’s need and level of interest.
Must develop a thorough working knowledge of our service literature, service policies and labor rates.
Must provide customers with a “Safety Summary” on any safety items noticed during service visits and bring back a signed copy of the document as evidence of our notice to the customer.
Must maintain regular communication with the local office and/or call in a minimum of once per day to the service supervisor.
Responsible for understanding the procurement of basic parts on service jobs, completing the proper purchase orders, and developing a good working knowledge of local vendors and vendor stocked parts. If the job permits or the situation warrants, all the ordering of parts for jobs should be done by the technician servicing the account and this time should be billed to the project.
Responsible for working a “fair share” of any 24-hour call and overtime necessary. This will be divided as equally as possible by the service supervisor.
Responsible for completing a “Safety Audit” on the limit switches and proper general operation of any crane you have worked on or inspected prior to leaving the customer’s premises.