Port Dispatcher/Driver Manager - Port/Drayage
About The Position
Atlas Marine, a motor carrier division of Cargomatic, is seeking an experienced Port Dispatcher / Driver Manager to join their growing team in Savannah. As a Port Dispatcher / Driver Manager, you will be responsible for high-volume scheduling, dispatching, and resolving problems for owner-operators and third-party drivers and carriers. This position requires exceptional communication skills, proactive customer service abilities, and the capacity to problem-solve in a fast-paced, deadline-driven environment. Cargomatic is committed to making the lives of truckers and shippers easier by simplifying the process for all customers and vendors. The company was recognized on the Built In Best Places to Work list for its people-first culture, strong benefits, and commitment to employee growth and well-being.
Requirements
- Minimum of 2 years of Port/Drayage Dispatcher experience required.
- Ability to thrive in a fast-paced, deadline-driven environment and work with urgency.
- Strong knowledge of logistical concepts, supply chain terminology, and dispatch best practices.
- Ability to analyze complex situations and make productive decisions based on informed judgment.
- Exceptional communication skills and attention to detail.
- Strong negotiation skills and the ability to overcome objections.
- Ability to multitask and prioritize daily tasks.
Nice To Haves
- Bilingual Spanish/English is a plus.
Responsibilities
- Schedule and dispatch owner-operators and third-party drivers and carriers hauling under Cargomatic's SCAC code (high-volume).
- Plan routes to ensure that pick-ups and deliveries are completed efficiently and on schedule.
- Build strong relationships with Cargomatic's owner-operators and carriers.
- Assess driver and vehicle capability for each requested haul.
- Track and trace shipments.
- Problem-solve and communicate any issues, delays, or concerns with shipments.
- Ensure accurate and timely reporting and data entry.
- Provide exceptional customer service to carriers and internal/external customers.
- Navigate Cargomatic’s proprietary software to manage daily operations and loads.
- Perform operational/administrative responsibilities as needed.
Benefits
- Competitive pay.
- Medical, dental, and vision benefits.
- 401(k) company match.
- Paid time off (PTO) and paid holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
