Port Dispatcher/Driver Manager - Port/Drayage

CargomaticSavannah, GA
Onsite

About The Position

Atlas Marine, a motor carrier division of Cargomatic, is seeking an experienced Port Dispatcher / Driver Manager to join their growing team in Savannah. This role is responsible for high-volume scheduling, dispatching, and resolving problems for owner-operators and third-party drivers and carriers. The position requires exceptional communication skills, proactive customer service abilities, and the capacity to problem-solve in a fast-paced, deadline-driven environment. Cargomatic is committed to making the lives of truckers and shippers easier and was recognized on the Built In Best Places to Work list for its people-first culture, strong benefits, and commitment to employee growth and well-being.

Requirements

  • Minimum of 2 years of Port/Drayage Dispatcher experience required.
  • Ability to thrive in a fast-paced, deadline-driven environment and work with urgency.
  • Strong knowledge of logistical concepts, supply chain terminology, and dispatch best practices.
  • Ability to analyze complex situations and make productive decisions based on informed judgment.
  • Exceptional communication skills and attention to detail.
  • Strong negotiation skills and the ability to overcome objections.
  • Ability to multitask and prioritize daily tasks.

Nice To Haves

  • Bilingual Spanish/English is a plus.

Responsibilities

  • Schedule and dispatch owner-operators and third-party drivers and carriers hauling under Cargomatic's SCAC code (high-volume).
  • Plan routes to ensure that pick-ups and deliveries are completed efficiently and on schedule.
  • Build strong relationships with Cargomatic's owner-operators and carriers.
  • Assess driver and vehicle capability for each requested haul.
  • Track and trace shipments.
  • Problem-solve and communicate any issues, delays, or concerns with shipments.
  • Ensure accurate and timely reporting and data entry.
  • Provide exceptional customer service to carriers and internal/external customers.
  • Navigate Cargomatic’s proprietary software to manage daily operations and loads.
  • Perform operational/administrative responsibilities as needed.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) company match.
  • Paid time off (PTO) and paid holidays.
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