Population Health Scheduler - Accountable Care Organization - Days - MFT

Memorial Hospital at GulfportGulfport, MS
Onsite

About The Position

The Population Health Scheduler is a full-time, day-shift position within the Population Health call center, responsible for supporting care coordination through proactive patient outreach, scheduling, and education. The ideal candidate is self-motivated, organized, and able to work independently while managing daily outreach volumes and meeting productivity expectations in a fast-paced environment. Previous healthcare, scheduling, or call center experience is preferred, but candidates with strong communication skills and a passion for patient engagement are encouraged to apply.

Requirements

  • Strong communication skills
  • Passion for patient engagement

Nice To Haves

  • Previous healthcare experience
  • Previous scheduling experience
  • Previous call center experience

Responsibilities

  • Oversees annual wellness and preventative visit scheduling
  • Maintains precise patient data and electronic health records
  • Conducts population health outreach through various channels
  • Addresses general inquiries
  • Verifies insurance benefits
  • Ensures timely payments
  • Coordinates schedules
  • Aids patients in navigating the healthcare system
  • Directs patients to relevant departments for necessary information and care
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