Population Health & Quality Analyst | Exceptional Benefits| Full-Time|

Heritage Health•Coeur d'Alene, ID

6d•Onsite

About The Position

Make a difference through data-driven Healthcare! Heritage Health is seeking a Population Health & Quality Analyst to help drive high-quality, patient-centered care through meaningful data insights and quality improvement initiatives. In this role, you will partner with clinical, operational, and leadership teams to analyze healthcare data, identify opportunities for improvement, and support strategies that enhance patient outcomes across our communities. Reporting to the Director of Quality & Development, this position plays a key role in advancing organizational goals related to population health, value-based care, and quality performance. The successful candidate will transform complex data into actionable insights, helping care teams close gaps in care, improve health outcomes, and deliver exceptional patient experiences.

Requirements

Three years’ experience in data analysis and quality improvement in a primary healthcare environment, community health center, or Federally Qualified Health Center (FQHC)
A bachelor’s degree in a related field is preferred.
An equivalent combination of education and experience that provides the required knowledge, skills, and abilities may be qualifying.
Working knowledge of the principles of continuous quality improvement, healthcare quality metrics, and reporting.
Working knowledge of UDS reporting.
Working knowledge of Medicare and HRSA Requirements.
Working knowledge of and proficiency in the use of Windows-based PC systems and a range of software packages, including Microsoft Outlook, Word, Excel, Access, and PowerPoint.
Some knowledge of the concepts of Clinically Integrated Networks (CIN), Value-Based Care, and Accountable Care Organizations (ACO) in managed health care.
Ability to evaluate medical records and other healthcare data.
Ability to plan, organize, and lead data collection activities.
Ability to leverage, or willingness to learn, AI functionality in the strategic use of data.
Ability to resolve simple and/or complex analytical problems.
Ability to present statistical and technical data clearly and understandably, utilizing appropriate visual aids.
Ability to effectively facilitate and coordinate the work of a workgroup engaged in quality improvement activities.
Ability to communicate effectively, both orally and in writing.
Ability to establish and maintain effective and cooperative working relationships with Heritage Health staff and others contacted during the course of work.
Ability to assume responsibility and exercise good judgment in making decisions within the scope of authority of the position.
Ability to think and work effectively under pressure and accurately complete tasks within established times.
Ability to prioritize tasks and deadlines.
Ability to maintain confidentiality.

Nice To Haves

Ability to exercise discretion and independent judgement.

Responsibilities

Clinical Quality Analytics: Drawing data from EHR, Excel, and other data management applications to translate insights used for strategic population health and quality improvement priorities, informing organizational goals and cross-functional planning efforts, with duties including but not limited to: Preparing custom reports to monitor clinical quality metrics, care gaps, and patient outcomes; Conducting advanced data analysis to identify trends, track key performance indicators, and produce actionable insights for clinical and operational teams; Developing and maintaining dashboards to support ongoing performance monitoring and driving continuous improvement for both internal and external stakeholders; Drafting annual and program-specific quality performance goal proposals in collaboration with the quality team and Chief Medical Officer, by gathering and analyzing state and national benchmarks, value-based care targets, and internal historical performance trends to inform goal setting and monitor progress.
Leads the development, implementation, and tracking of population health action plans and quality improvement roadmaps across departments, with duties including but not limited to: Advising and supporting implementation of improvement strategies to address care gaps, chronic disease management, and preventive care measures; Preparing and delivering regular population health and quality performance updates to board members, executive leadership, governing committees, and payers to ensure alignment with strategic priorities; Supporting interdisciplinary teams in quality improvement initiatives to enhance patient care and operational efficiency; Collaborating with clinical and operational leaders to evaluate and refine clinical workflows to embed evidence-based practices and ensure compliance with regulatory requirements.
Driving the organization’s transition to value-based care models, with duties including but not limited to: Optimizing performance in value-based contracts by overseeing the timely submission of quality, risk, membership, and performance data; Working with supplemental data sources such as immunization registries and lab vendors; Collaborating with clinical and operational leaders, including those from other health systems, on joint population health management initiatives; Monitoring performance against value-based program benchmarks and ensuring timely course correction through collaborative work with internal and external stakeholders; Analyzing risk adjustment and utilization data to support care coordination and maximize reimbursement opportunities; Acting as the primary liaison with payers participating in a value-based payment arrangement, ensuring contractual compliance, monitoring performance, and disseminating information to relevant internal stakeholders.
Promoting the implementation of clinical quality improvement and quality assurance processes by: Providing training and resources to staff on clinical quality measures, quality improvement principles, data analysis, and value-based care strategies; Fostering a culture of continuous learning and innovation among providers, care teams, and administrative staff; Creating and updating clinical quality workflows to ensure regulatory compliance and alignment with best practices.
Assisting in efforts to secure grants to support clinical quality and population health initiatives, with duties including but not limited to: Identifying potential funding opportunities and assisting with grant writing; Identifying, applying for, and implementing population health projects that enrich service delivery and patient care; Completing regular and required reporting for population health projects, ensuring objectives are met on time and within budget; Leading cross-functional teams in the planning and execution of grant-funded population health initiatives, ensuring measurable outcomes and sustainability.
Fostering community engagement and partnership to address health disparities, with duties including but not limited to: Representing Heritage Health at community gatherings, conferences, and events related to clinical quality and population health; Promoting efforts in addressing social drivers of health and improving patient population outcomes; Building and sustaining relationships with community partners to enhance care coordination and expand access to resources.
Heritage Health staff have an active role in our Patient Centered Medical Home model of care. This role is designated as part of the Heritage Health PCMH Care Team.
Performs miscellaneous job-related duties as assigned.
Regular and predictable attendance is an essential function of this position.

Benefits

100% employer-paid medical, dental, and vision insurance for full-time employees
Generous employer contributions for dependents
200 hours (25 days!) of all-in-one PTO—covering vacation, personal, sick, and holiday time
Option to cash out extra time off
Extended paid time for serious illness or hospitalization
403(b) retirement plan with automatic enrollment
Competitive employer match—100% of the first 3% and 50% of the next 2% you contribute
Employer-paid life and long-term disability coverage
Voluntary options for extra protection
Employee Assistance Program (EAP): Free, confidential counseling and wellness resources for you and your household, including telehealth visits, legal and financial support, and more.
Student loan repayment program for eligible positions
LifeFlight membership for emergency medical transport
Access to a dedicated benefits advocate team for personalized support