The Population Health Nurse is responsible for the operational aspects and business management of the Family Practice of Holyoke Rural Health Clinic, as well as clinical care and a positive patient service experience. Working with the primary care team, the nurse coordinates annual wellness visits and manages high-risk, chronically ill patients through Chronic Care Management, using health coaching to support self-management and lifestyle changes. The role also includes Transitional Care Management, coordinating with specialty providers, integrating mental and behavioral health services, and mobilizing community resources to help patients navigate healthcare. The nurse supports physicians with patient preparation and examinations, medical histories, vital signs, appointment coordination, special procedures, prescribed medications and injections, patient education, referrals, diagnostic-result communication, and medical records. The role requires recognizing critical patient conditions and responding appropriately, including intervention during emergencies. The nurse also supports clinic care-management programs and tracking systems, participates in Accountable Care Organization initiatives, and contributes to community health and wellness services. Employees are expected to maintain confidentiality, attend reliably, continue professional learning, review and respond to company communications, and perform additional duties as assigned.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree