Intern-Population Health

Community Healthcare Network IncNew York, NY
$0 - $18Remote

About The Position

Reporting to the Director of Quality and Healthcare Innovation, the Intern - Population Health Intern works within Community Healthcare Network’s population health department to ensure patients receive quality medical care that aligns with our quality indicators. This internship provides valuable hands-on experience in care coordination and quality improvement efforts that strive to improve patient health outcomes. This fully remote position works closely with the interdisciplinary team and serves as a telephone liaison between patients and their care team.

Requirements

  • High School diploma or satisfactory equivalent
  • Demonstrated interest or experience in healthcare, medical records, or quality assurance
  • Strong communication skills, attention to detail, and organizational abilities
  • Comfortable working independently in a remote environment
  • Proficiency in Microsoft Office and basic data entry

Responsibilities

  • Contacts patients daily to facilitate patient compliance and quality indicators, such as required annual health screenings, and schedules appointments within appropriate time frames.
  • Extracts data from internal and external data platforms to compile patient outreach lists, as directed.
  • Maintains consistent communication with patients, clinicians, and the care team to ensure patients’ needs are addressed in a timely manner.
  • Receives incoming emails and faxes from laboratory, physician offices, hospitals, and diagnostic centers and assigns to appropriate parties.
  • Scans incoming medical documents, review images for quality and upload to the patients’ medical record.
  • Reviews individual clinical records for the presence of adequate and required documentation, using chart review tools.
  • Prepares weekly reports documenting the outcomes of outreach activities.
  • Participates in performance improvement activities, as assigned.
  • Facilitates related services for health center patients, as assigned.
  • Performs other related duties, as assigned.
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