Population Health Coordinator - ACM
Astrana Health, Inc.•Orange, CA
•$19 - $22•Hybrid
About The Position
We are currently seeking a highly motivated Population Health Coordinator - Ambulatory Care. This role will report to a Supervisor - ACM and enable us to scale in the healthcare industry. Our Values: Put Patients First, Empower Entrepreneurial Provider and Care Teams, Operate with Integrity & Excellence, Be Innovative, Work As One Team.
Requirements
- High school diploma OR GED
- Experience using Microsoft applications such as Word, Excel and Outlook
Nice To Haves
- Previous experience with SNP Case Management
- Able to speak and understand Mandarin or Cantonese
- Experience working in a MSO/IPA/Health Plan
Responsibilities
- Responsible for member/provider outreach and notification (telephonic and/or written) utilizing department templates
- Responsible for assisting ACM nurses with member assessment and communication, which includes but is not limited to eligibility verification, requesting medical records, creating case, and documenting care activity
- Participate in all health plan and department meetings and trainings as applicable
- Assist with health plan audit preparation
- Ensures maximum utilization of resources
- Exceed standard benchmarks with performance objectives
- Provide ongoing support and mentorship to ACM Coordinator I and other team members as needed.
- Take the lead in delegated projects and assignments
- Assist in the development of training for new ACM coordinators
- Perform other duties, projects and actions as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
