Population Coordinator

KENTUCKY HUMANE SOCIETY•Louisville, KY

2d•Onsite

About The Position

Responsible for coordinating intake and animal movement through the shelter while maintaining a diverse population and maximizing lifesaving through transport. Act as a Shelter Services liaison to facilitate animal needs throughout the organization.

Requirements

Minimum 1 year experience working in a shelter setting.
Excellent animal handling skills.
Exceptional organizational, analytical, interpersonal and conflict resolution skills.
Self-directed with ability to work independently/meet deadlines in a fast-paced work environment with little direct supervision
Ability to communicate respectfully and effectively with people of all backgrounds and personalities.
Basic to intermediate computer skills with the ability to prepare reports and maintain an efficient records system.
Support the usage of approved AI tools when they can improve efficiency and reduce time spent on routine or administrative tasks while meeting quality, accuracy, confidentiality and professional standards.
Humane attitude towards animals.
Ability to manage the emotional aspect of end-of-life services and humane euthanasia, and support staff in high-emotion circumstances.
Ability to lift or otherwise move large animals – up to 50 pounds; full range of motion, including stooping, bending, reaching, etc.
Accept, support, and represent KHS core values, programs, policies, and procedures.
Must possess a valid driver’s license and clean driving record and be willing to drive KHS vehicles.
Background Check required

Nice To Haves

General to intermediate dog and cat knowledge preferred.

Responsibilities

Coordinating intake and animal movement through the shelter.
Perform daily population assessments/inventory to identify open animal spaces and ensure adequate space for incoming animals, animals returning from foster, and animals moving out of treatment areas.
Verify PetPoint software stage/locations are up to date and accurate.
Responsible for animal movement through the shelter based on medical/behavior status, assign appropriate housing based on animal size/behavior, and communicate movement with appropriate staff.
Monitor Acuity Scheduling system and shelter space to maintain the proper number of Owner Surrender appointments per week, collaborating with the Admissions Supervisor to adjust appointment needs when necessary.
Work with transport partners to choose appropriate animals for transport taking into consideration KHS capacity, selection/variety on adoption floor, upcoming fundraising/special events, medical and behavior resources, and health of overall animal population.
Participate in contact tracing, assigning quarantine areas, animal movement, and communicating with all staff regarding infectious disease cases in shelter or Purrfect Day Cafe.
Collaborate with Behavior and Vet Services departments regarding transfers of KHS animals to other rescue organizations.
Coordinate with assigned driver to ensure courier to KHS locations takes place weekly, both incoming and outgoing transport needs are met, and perform driver responsibilities when needed.
Select appropriate animals for fundraising and other special events while communicating animal selections with necessary parties.
Participate in developing and implementing SOP guidelines for best practices.
Ensure a safe working environment, following all safety guidelines.
Oversee efforts to ensure all pets are provided their 5 freedoms.
Communicate with Population Manager unusual activities, significant problems or concerns.
Provide professional, compassionate, stellar customer services to all who visit, call, volunteer, donate or work for KHS.
Maintain and cultivate relationships with source shelters/rescue groups.
Collaborate with Development and Outreach teams regarding special intake requests.
Participate in collaborative discussions on operational issues including euthanasia decision.
Other duties as assigned