Population Coordinator

KENTUCKY HUMANE SOCIETY•Louisville, KY

12d•Onsite

About The Position

The Population Coordinator coordinates shelter intake and animal movement, maintaining a diverse animal population and maximizing lifesaving opportunities through transport. The role serves as a Shelter Services liaison to facilitate animal needs throughout the organization. Based at the Main Campus in Louisville, Kentucky, the position works with shelter staff, departments, transport partners, source shelters, and rescue groups to coordinate animal placement, movement, and care.

Requirements

At least 1 year of experience working in a shelter setting.
Excellent animal-handling skills.
Exceptional organizational, analytical, interpersonal, and conflict-resolution skills.
Ability to work independently, meet deadlines, and remain self-directed in a fast-paced environment with little direct supervision.
Ability to communicate respectfully and effectively with people of varied backgrounds and personalities.
Basic to intermediate computer skills, including the ability to prepare reports and maintain an efficient records system.
Support the use of approved AI tools when they can improve efficiency and reduce routine or administrative work while meeting quality, accuracy, confidentiality, and professional standards.
Humane attitude toward animals.
Ability to manage the emotional aspects of end-of-life services and humane euthanasia, and support staff in emotionally difficult circumstances.
Ability to lift or otherwise move animals weighing up to 50 pounds; full range of motion, including stooping, bending, and reaching.
Accept, support, and represent KHS core values, programs, policies, and procedures.
Valid driver’s license, clean driving record, and willingness to drive KHS vehicles.
Background check required.

Nice To Haves

General to intermediate knowledge of dogs and cats.

Responsibilities

Coordinate intake and animal movement through the shelter.
Conduct daily population assessments and inventory to identify available animal spaces and ensure adequate capacity for incoming animals, animals returning from foster, and animals moving out of treatment areas.
Keep PetPoint software stages and locations accurate and up to date.
Determine animal movement based on medical and behavioral status, assign appropriate housing based on animal size and behavior, and communicate movements to relevant staff.
Monitor the Acuity Scheduling system and shelter capacity to maintain an appropriate number of Owner Surrender appointments per week; collaborate with the Admissions Supervisor to adjust appointment needs when necessary.
Work with transport partners to select animals for transport, considering shelter capacity, adoption-floor selection and variety, upcoming fundraising and special events, available medical and behavior resources, and the overall health of the animal population.
Participate in contact tracing, assign quarantine areas, coordinate animal movement, and communicate infectious disease cases in the shelter or Purrfect Day Cafe to staff.
Collaborate with Behavior and Vet Services departments on transfers of KHS animals to other rescue organizations.
Coordinate with the assigned driver to ensure weekly courier service to KHS locations and meet incoming and outgoing transport needs; perform driver responsibilities when needed.
Select appropriate animals for fundraising and other special events and communicate selections to necessary parties.
Participate in developing and implementing SOP guidelines for best practices.
Maintain a safe working environment and follow safety guidelines.
Oversee efforts to ensure all pets are provided their five freedoms.
Communicate unusual activities, significant problems, or concerns to the Population Manager.
Provide professional, compassionate customer service to visitors, callers, volunteers, donors, and KHS employees.
Maintain and cultivate relationships with source shelters and rescue groups.
Collaborate with Development and Outreach teams regarding special intake requests.
Participate in collaborative discussions about operational issues, including euthanasia decisions.
Perform other duties as assigned.