Popeyes Lead Cashier

TravelCenters of America•Mount Vernon, IL

About The Position

The Cashier Lead is a key member of the store team, primarily responsible for providing excellent customer service to guests. The role works in a service-focused environment and supports daily cashiering, food and beverage merchandising, inventory accuracy, reporting, and team operations. The position may also involve other job-related duties as assigned.

Requirements

  • Computer and POS knowledge required.
  • Cash-handling skills required.
  • Merchandising and stocking experience required.
  • Good verbal communication skills.
  • Ability to work flexible hours, including nights, weekends, and some holidays.

Nice To Haves

  • Four or more years of cashier experience preferred.
  • Register audits and safe-counting experience preferred.
  • A dedicated individual who works well with others and is excited to be part of the team.

Responsibilities

  • Serve customers courteously, quickly, and efficiently with a sincere, positive, pleasant, and enthusiastic attitude.
  • Process customer transactions using a point-of-sale (POS) register.
  • Maintain a clean, well-stocked food and beverage area.
  • Order, receive, and unload products.
  • Stock, organize, and rotate merchandise on planograms.
  • Perform cycle counts to ensure inventory accuracy.
  • Complete end-of-day reporting, including register audits and safe counts.
  • Assist with creating and managing the team’s schedule.
  • Train lower-level cashiers on job duties and responsibilities.
  • Prioritize work according to store and management needs.
  • Follow safety guidelines and report potentially unsafe situations caused by team members or customers.
  • Establish strong communication and rapport with leaders and co-workers.
  • Perform other job-related duties as assigned.

Benefits

  • Medical, dental, vision, and life insurance
  • 401(k) with a company match
  • Vacation and paid holidays
  • Tuition reimbursement
  • On-site meal discounts
  • Discounts on technology, travel, food, and fuel
  • Opportunity for growth and advancement
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