Pool Server - Seasonal

AccorHotelSan Diego, CA
Onsite

About The Position

Join a dynamic team at Fairmont Hotels & Resorts, a network of 90 spectacular properties in 30 countries. Fairmont Grand Del Mar, located in San Diego, is a five-star resort offering 249 guestrooms and suites, an 18-hole golf course, a spa, and six dining venues. We are committed to growth, advancement, and a balanced life for our colleagues, while supporting our home of San Diego. This role involves assisting in the development, implementation, and maintenance of quality standards for outlets, interacting with guests to ensure a positive experience, and guiding them through the entire restaurant experience in a luxurious and elegant manner.

Requirements

  • Prior serving experience with a minimum of 2 years in a similar restaurant environment
  • Food Handlers Card required
  • RBS Certification required
  • High School graduate
  • Must be able to speak, read, write and understand the primary language(s) used in the workplace
  • Requires good communication skills, both verbal and written
  • Must possess basic math skills and the ability to use a calculator
  • Must possess basic computer skills
  • Ability to solve problems and make rational decisions
  • Knowledge of Restaurant operations, its services, and facilities
  • Must have superior guest service abilities as well as a complete understanding of California serving guidelines

Responsibilities

  • Taking the guest’s food and beverage orders
  • Interacting one on one with the guests
  • Providing excellent customer service and ensuring guest satisfaction
  • Display a congenial appearance and is well groomed at all times
  • Take orders and answer questions or make recommendations for menu listed products
  • Clear, clean, reset and maintain restaurant tables during shift
  • Assist other Servers to give the best possible service as specified in Restaurant Standards of Service Manual
  • Understands the processes of delivery and removal of all product and equipment
  • Handle all guest checks according to Hotel policy
  • Maintain pars and equipment as needed to successfully accomplish all restaurant service tasks
  • Completion of side work as assigned by Manager
  • Assist guests in a friendly, professional and polite manner
  • Follow directions from Manager at all times
  • Maintain proper uniform, ID badge and nametag at all times
  • Other job related duties as assigned

Benefits

  • Employee benefit card offering discounted rates in Accor worldwide for you and your family
  • Learning programs through our Academies designed to sharpen your skills
  • Ability to make a difference through our Corporate Social Responsibility activities
  • Career development opportunities with national and international promotion opportunities
  • Complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties
  • Special dining and wellness discounts
  • Added luxuries to enhance your experience
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