Seasonal Pool Server

Four Seasons Hotels and Resorts•Vail, CO

6d•Onsite

About The Position

This Seasonal full-time position is part of our Food and Beverage Management team. The Pool Attendant is dedicated to providing exceptional quality and service to our guests. By providing guests with water, pool amenities, towels, and assistance with seating arrangements at the pool. Pool Attendants will assist with taking food and beverage orders and delivering all orders throughout the pool. Pool Attendants will respond to all interactions in an efficient, courteous, and professional manner to achieve maximum customer satisfaction.

Requirements

1 year experience in food & beverage service or equivalent.
Working knowledge of Micros POS system.
Requires basic food and beverage service knowledge and skills
Strong problem-solving skills, ability to handle difficult situations.
Position requires continuous standing for up to 8 hours a day and requires the ability to lift up to 50lbs
Fluency in English is required for this location and this job requires applicants to have current work authorization in the in the United States.

Nice To Haves

Preferred experience in luxury hotel or resort.

Responsibilities

Be present and ensure that professional, courteous, and efficient guest service is offered, following the standards and sequence of service.
Set up and re-set all amenities, equipment, lounge beds and chairs throughout the pool areas.
Take guest orders and describe the selection of food & beverage menu items to guests by offering interesting descriptions of each item’s origin, taste, and preparation methods.
Communicate guest orders including any special needs or requests to the kitchen using the resort’s point-of-sales system; coordinate food and beverage timings.
Handle any requests in a courteous and efficient manner, following up to ensure the guest is aware of the follow-up.
Provide quick and efficient beverage service, following the state and city alcohol laws while adhering to Four Seasons standards of service.
Ensure that each guest is greeted promptly and courteously with eye contact and a smile.