Pool & Sauna Haus Activities Lead - Giants Ridge

Guest Services, Inc.•Biwabik, MN

9d•$18•Onsite

About The Position

Under the direction of the Pool & Sauna Haus Manager, this position is responsible for leading recreational activities while ensuring the safe, efficient, and guest-focused operation of the Pool & Sauna Haus. This role combines activity leadership, guest engagement, and facility attendant responsibilities, delivering an engaging and safe environment for all guests. Giants Ridge, managed by Guest Services, Inc., is looking for an upbeat and engaging person to join our team as a Pool & Sauna Haus Activities Lead. This role is perfect for someone who enjoys working with people of all ages, leading group activities, and creating a positive, welcoming environment. We are looking for someone who naturally connects with others, brings great energy to a room (or pool deck!), and has experience leading fitness classes or recreational programs like yoga, aerobics, or group activities. If you’re passionate about wellness, recreation, ad helping guests have a great time – you’ll fit right in!

Requirements

High School Diploma/G.E.D. preferred.
Experience leading group activities, fitness classes, or recreational programming.
Passionate about guest service and the hospitality/recreation industry.
Ability to communicate and attend to guests with the highest standard of service.
Basic mathematical skills and ability to learn and operate point-of-sale (POS) system.
Ability to pass cash handling training.
CPR/First Aid/AED Certification required or ability to obtain.
Prior experience teaching Yoga, Aerobics, or group fitness classes, required.
Knowledge and ability to apply first aid techniques or ability to learn.
Ability to work independently.
Problem sensitivity and the ability to recognize when a problem has occurred and communicate it to the supervisor.
Experience leading group activities, fitness classes, or recreational programs.
Background in Yoga, Aerobics or group fitness instructions.
CPR/First Aid/AED certification (or willingness to obtain)
Strong communication skills and a positive, team-oriented attitude.
Ability to stay calm, flexible and solution focused.

Nice To Haves

Water Safety Instructor (WSI) certification, preferred.

Responsibilities

Plans, organizes, and leads recreational activities, classes, and events for all age groups.
Assists in developing new programs and themed events.
Lead group activities such as fitness classes, games, and poolside programming.
Promotes activities and communicates upcoming events to guests.
Monitors and facilitates scheduled activities to ensure a positive guest experience.
Registers guests at the facility, collects payments, and ensures proper waivers are signed.
Monitors pool area users, maintaining order and safety; enforces policies, rules and regulations.
Enforces policies, rules and safety regulations.
Assists with facility events and supports operations as needed.
Maintain cleanliness and organization of pool, activity spaces and equipment.
Provides exception guest service and responds to questions, concerns, and feedback.
Follows proper emergency procedures when needed; administers first aid, as needed.
Reports employee or guest injuries to the Manager on duty and completes incident reports as directed.
Is familiar with all unit services/features and local attractions/activities to accurately respond to guests’ questions.
Assists in training and supervising facility staff, ensuring adherence to safety standards and quality service.
Performs other duties as assigned.

Benefits

Comprehensive Health Coverage – Stay covered with medical, dental, vision, life and disability insurance, plus access to an Employee Assistance Program (EAP) for additional support.
We also offer HSAs, FSAs and more to help you manage healthcare costs.
Retirement Savings – Play for your future with our 401(k) retirement plan, featuring a company match to help you build financial security.
Paid Time Off – Take time to rest, relax and recharge with generous PTO.
Mountain Perks – Enjoy free employee passes and discounts for your family so you can hit the slopes and trails all season long!
Exclusive Golf Privileges – Hit the greens with complimentary golfing at our two championship golf courses.
Exclusive Discounts – Save on delicious food, stylish apparel and must-have accessories while working at Giants Ridge.
Work with Friends – Join a fun, supportive team where every day feels like an adventure.
Flexible Scheduling – We offer flexible schedules to fit your lifestyle, but some evening, weekend and holiday shifts are required to keep up with the excitement at Giants Ridge.
And More! – Additional perks and surprises that make Giants Ridge a great place to work!