Pool & Sauna Haus Activities Lead - Giants Ridge

Guest Services•Biwabik, MN

7d•$18•Onsite

About The Position

Under the direction of the Pool & Sauna Haus Manager, this position is responsible for leading recreational activities while ensuring the safe, efficient, and guest-focused operation of the Pool & Sauna Haus. This role combines activity leadership, guest engagement, and facility attendant responsibilities, delivering an engaging and safe environment for all guests. Giants Ridge, managed by Guest Services, Inc., is looking for an upbeat and engaging person to join our team as a Pool & Sauna Haus Activities Lead. This role is perfect for someone who enjoys working with people of all ages, leading group activities, and creating a positive, welcoming environment. We are looking for someone who naturally connects with others, brings great energy to a room (or pool deck!), and has experience leading fitness classes or recreational programs like yoga, aerobics, or group activities. If you’re passionate about wellness, recreation, ad helping guests have a great time – you’ll fit right in!

Requirements

High School Diploma/G.E.D. preferred.
Experience leading group activities, fitness classes, or recreational programming.
Passion for guest service and the hospitality/recreation industry.
Ability to communicate and attend to guests with the highest standard of service.
Basic mathematical skills and ability to learn and operate point-of-sale (POS) system.
Ability to pass cash handling training.
CPR/First Aid/AED Certification required or ability to obtain.
Prior experience teaching Yoga, Aerobics, or group fitness classes, required.
Knowledge and ability to apply first aid techniques or ability to learn.
Ability to work independently.
Problem sensitivity and the ability to recognize when a problem has occurred and communicate it to the supervisor.
Ability to work evenings, weekends and holidays.
Physical presence at the job site is essential to perform job duties.

Nice To Haves

Water Safety Instructor (WSI) certification, preferred.
Strong communication skills and a positive, team-oriented attitude.
Ability to stay calm, flexible and solution focused.

Responsibilities

Plans, organizes, and leads recreational activities, classes, and events for all age groups.
Assists in developing new programs and themed events.
Lead group activities such as fitness classes, games, and poolside programming.
Promotes activities and communicates upcoming events to guests.
Monitors and facilitates scheduled activities to ensure a positive guest experience.
Registers guests at the facility, collects payments, and ensures proper waivers are signed.
Monitors pool area users, maintaining order and safety; enforces policies, rules and regulations.
Enforces policies, rules and safety regulations.
Assists with facility events and supports operations as needed.
Maintain cleanliness and organization of pool, activity spaces and equipment.
Provides exception guest service and responds to questions, concerns, and feedback.
Follows proper emergency procedures when needed; administers first aid, as needed.
Reports employee or guest injuries to the Manager on duty and completes incident reports as directed.
Is familiar with all unit services/features and local attractions/activities to accurately respond to guests’ questions.
Assists in training and supervising facility staff, ensuring adherence to safety standards and quality service.
Performs other duties as assigned.

Benefits

Comprehensive Health Coverage – medical, dental, vision, life and disability insurance
Employee Assistance Program (EAP)
HSAs
FSAs
401(k) retirement plan, featuring a company match
Paid Time Off (PTO)
Free employee passes
Discounts for family
Complimentary golfing at two championship golf courses
Discounts on food, apparel, and accessories
Flexible scheduling