Pool Recreation Supervisor

Hilton Grand Vacations • Las Vegas, NV

1d • Onsite

About The Position

Join Hilton Grand Vacations on the Boulevard, a 1,228-room timeshare resort on the north end of the Las Vegas Strip. The Recreation Supervisor oversees daily operations of the resort’s aquatic and recreation areas, ensuring a safe, efficient, and guest-focused environment. The role leads and develops the Lifeguard team, manages scheduling and training, supports safety and compliance initiatives, and partners with the Director of Security to deliver exceptional guest experiences while maintaining high operational standards.

The position requires working outdoors in varying weather conditions and the ability to swim, perform water rescues, and respond to emergencies. It also involves standing and walking for extended periods and lifting, carrying, and moving up to 50 pounds. The employer states that it provides reasonable accommodations for individuals with disabilities during the application and interview process, for essential job functions, and for employment benefits and privileges.

Requirements

• High school diploma or GED.
• At least three years of lifeguard experience in a high-volume aquatic environment.
• At least one year of supervisory or leadership experience.
• Current Lifeguard Certification from a recognized organization.
• Current CPR/AED and First Aid certifications.
• Strong knowledge of aquatic safety procedures and emergency response protocols.
• Excellent leadership, communication, and organizational skills.
• Ability to manage multiple priorities in a fast-paced resort environment.
• Proficiency with scheduling and workforce management systems.
• Ability to stand and walk for extended periods.
• Ability to work outdoors in varying weather conditions, including exposure to heat and sunlight.
• Ability to swim, perform water rescues, and respond effectively during emergencies.
• Ability to lift, carry, and move up to 50 pounds.
• Ability to bend, kneel, climb stairs, and perform physical activities associated with emergency response and daily operations.

Nice To Haves

• Associate's or Bachelor's degree in Recreation Management, Hospitality Management, Criminal Justice, or a related field.
• Experience working in a large resort, hotel, water park, or casino environment.
• Lifeguard Instructor or Lifeguard Supervisor certification.
• Experience developing and conducting training programs.

Responsibilities

• Lead, coach, and develop Lead Lifeguards and Lifeguards to deliver exceptional guest experiences and maintain safety standards.
• Manage staffing schedules, shift assignments, break coverage, and daily operational planning.
• Facilitate onboarding, training, drills, and ongoing development programs for aquatic and recreation team members.
• Ensure compliance with company policies, local regulations, health codes, and aquatic safety standards.
• Oversee daily pool and recreation operations to provide a safe, efficient, and enjoyable environment for guests.
• Conduct routine inspections of pools, recreation areas, equipment, and safety systems, and address concerns as needed.
• Respond to and coordinate aquatic incidents, medical emergencies, and guest-related issues.
• Maintain accurate records of certifications, inspections, training completion, and compliance requirements.
• Partner with Security, Facilities, and Guest Services teams to support safe and seamless resort operations.
• Support Lead Lifeguards in resolving operational challenges, team member concerns, and guest service opportunities.
• Monitor staffing effectiveness and adjust resources based on occupancy, weather, and business needs.
• Investigate guest concerns and implement solutions to enhance satisfaction and service delivery.
• Assist with developing and implementing department policies, procedures, and safety initiatives.
• Perform additional responsibilities as assigned.

Benefits

• Day 1 eligibility for health care options, including medical, dental, and vision.
• Recognition programs and rewards.
• Travel discounts program.
• Paid vacation and paid sick days.
• Employee Assistance Program supporting physical and mental wellbeing.
• 401(k) program with company match.
• Tuition reimbursement programs.
• Employee stock purchase program.
• Learning and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED