Pool Maintenance Specialist Floater

SPS PoolCareSarasota, FL
Onsite

About The Position

The Pool Maintenance Specialist – Floater is a fully trained field technician who supports operational continuity while awaiting assignment of a permanent service route. During this transition period, the Floater provides coverage for technician call-outs, paid time off (PTO), open routes, and special service needs to ensure consistent, high-quality pool care for our customers. This role is designed as a temporary but critical stepping-stone position. Once assigned a full, permanent route, the employee will advance to Pool Maintenance Specialist – Level 1.

Requirements

  • Completion of company Pool Maintenance Specialist training program
  • Valid driver’s license with acceptable driving record
  • Ability to work independently with minimal supervision
  • Strong time-management and organizational skills
  • Willingness to travel between routes and locations as needed
  • Ability to lift up to 50 lbs
  • Ability to bend, kneel, stand, and work outdoors in varying weather conditions
  • Ability to safely handle pool chemicals following safety guidelines

Nice To Haves

  • Prior experience in pool maintenance, field service, or route-based work
  • Knowledge of basic pool chemistry and equipment (or willingness to learn)
  • Customer service or trade-service background

Responsibilities

  • Perform weekly residential and commercial pool maintenance services, including: Water testing and chemical balancing, Skimming, brushing, and vacuuming pools, Cleaning baskets, filters, and related equipment, Identifying and reporting equipment or safety issues
  • Deliver consistent, high-quality service aligned with company standards and customer expectations
  • Cover assigned routes due to: Technician call-outs, PTO requests, Vacant or transitioning routes
  • Adapt quickly to changing schedules, locations, and service needs
  • Support multiple branches or territories as needed
  • Maintain professional, courteous interactions with customers
  • Address basic service questions and escalate concerns appropriately
  • Represent the company’s core values and service commitment at all times
  • Accurately document services, chemical readings, and notes in ServiceTitan (or company system)
  • Comply with all safety, fleet, timekeeping, and operational policies
  • Maintain clean, organized, and well-stocked service vehicles
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