Season Pool Host/Hostess

Four Seasons•Los Angeles, CA

2d•Onsite

About The Position

Four Seasons is looking for a Pool Host who shares a passion for excellence and who infuses enthusiasm into everything they do. This position has the opportunity to shape guest and employee experience by providing exceptional knowledge and service in support of our world-renowned hotels. The host reports to the General Manager of the Restaurant. Work authorization for the location is required. Seasonal role expected to end in late September 2026, depending on business needs. Join Our Team In captivating Beverly Hills with Rodeo Drive boutiques glittering at the doorstep, this legendary Los Angeles landmark buzzes with renewed vitality. Offering tradition and trend, peaceful privacy and lively sophistication, Beverly Wilshire wants YOU to be part of our talented team of individuals who provide thoughtful Four Seasons care to warm every moment.

Requirements

Work authorization for the location is required.
Speaking, writing and reading English is required.
Positive attitude and willing to learn is necessary.
This position requires an applicant with a flexible schedule and the ability to work different shifts, weekends and holidays.

Nice To Haves

Computer knowledge
Good communication skills
Previous experience of 2 years desired
High organizational skills

Responsibilities

Welcomes, greets and seats guests in a gracious, accommodating, and professional manner, ensuring 100% guest satisfaction.
Works quickly in high-volume environment and has the ability to handle multiple tasks at once.
Set up the host/hostess stand, review the reservation book and make recommendations as to the set up of the pool.
Open the pool for business at the prescribed time each shift.
Inspect the cleanliness of each section of the pool and cabanas and make necessary improvements as well as check each table prior to opening to ensure its proper set.
Pick up the daily menus and insert them properly in their covers.
Inspect every menu and list to ensure proper condition and appearance.
Develop a complete working knowledge of the menus, menu ingredients and what is unavailable for the day.
Know the server sections, their daily assignments, their personal timing patterns and their maximum workload capacity.
Maintain a station chart and cover count for the restaurant.
Ensure you conform to the standards of service and personally ensure each guest receives the highest quality of service.
Handle guests without reservations or those waiting for others to join them.
Handle lost and found items.
Seat reservations promptly at a table pre-set for the number in the party.
Hold chairs for guests as often as possible when seating them.
Assist with providing guest lounge chairs
Address guests by name.
Address a guest dissatisfaction immediately and inform the manager of the action taken.