Pool Gate Attendant (end of season)

Greensboro Country Club•Greensboro, NC

4d•Onsite

About The Position

The primary objective of the Gatekeeper is to greet the members and guests entering the Irving Park and Carlson Farm Pools. You will be responsible for checking-in all members and their guests while maintaining a positive member experience through the delivery of exceptional customer service.

Requirements

Outstanding customer service skills.
CPR/First Aid/AED Certification or willingness to obtain before the season begins.

Responsibilities

Greet and sign-in members.
Check for accurate member names & numbers of pool patrons.
Enforce the Club's pool guest policy.
Charge guest fees as appropriate and schedule swim lessons.
Maintain a high standard of customer service, extending exemplary service to all members and their guests, including promotion of aquatic programs, such as swim team and swim lessons.
Keep an eye on all entrances to the pool and direct members to the sign-in area before entering the water.
Upon members' departure, bids farewell and questions their enjoyment at the pool.
Keeps the main entrance to the pool clean and tidy by completing daily duties.
Is punctual and neat in appearance before beginning each shift.
Maintain a positive attitude.
During opening, closing, and slow periods, performs and assists duties related to the support staff.
Other duties as assigned by the Aquatics Manager or Shift Leader.
Maintain a safe environment. This is the responsibility of all employees. Spills and other dangerous conditions must be cleaned or repaired immediately.