Pool Food Runner

Westlake Village Inn•Westlake Village, CA

154d•Onsite

About The Position

The Westlake Village Inn & Spa is currently hiring a Pool Food Runner for the season. If you have a passion for providing excellent customer service, enjoy working outdoors, and thrive in a fast-paced environment, we encourage you to apply.

Requirements

Must be 18+ to serve alcohol
Valid Driver’s License
High school diploma or equivalent required
Previous experience in hospitality or food service preferred
Excellent communication and customer service skills
Ability to work independently and as part of a team in a high-paced environment
Completion of California Food Handler Card or Certificate within 30 days of hire
Completion of Responsible Beverage Service (RBS) Certification within 60 days of hire
Complies with all policies and standards
Ability to work long hours during peak times, including evenings, weekends, and holidays
Availability to work various shifts including evenings, weekdays, weekends, and holidays
Strong work ethic and dependability
Performs other duties as assigned
Bilingual is a plus
Hair must be neatly styled and kept out of face for hygiene and safety
Tattoos must be covered during working hours unless they are part of a religious or cultural practice (reasonable accommodations can be made)
Facial piercings should not be visible; discreet jewelry may be permitted
Uniforms must be worn as specified, and grooming standards must be maintained throughout the shift
Ability to stand, walk, and carry items for long periods of time (up to 8 hours) with reasonable accommodations available for candidates with mobility limitations
Ability to grasp, hold
Ability to squat, bend, reach, and kneel
Ability to lift/carry items as necessary (up to 25 pounds), such as clearing dishes or carrying trays
Ability to push/pull carts up to 50 lbs.
Ability to work outdoors for long periods of time in various weather conditions, including heat, sun, rain, and cold

Nice To Haves

Bilingual is a plus

Responsibilities

Transport food and beverage orders from the kitchen or bar to guests in a timely, courteous, and professional manner
Double check all orders before delivery to ensure accuracy, presentation, and that all items are complete
Maintain thorough, up-to-date knowledge of all food and beverage menu items
Provide excellent customer service by anticipating guests’ needs, answering questions about menu items, and addressing any concerns promptly
Ensure the pool area remains clean and organized by clearing empty dishes, drinkware, trash, and debris
Work closely with servers, kitchen staff, and bartenders to ensure the smooth flow of service and maintain high standards of quality
Assist in maintaining the poolside area, including replenishing towels, adjusting umbrellas, and rearranging pool furniture to ensure guest comfort
Adhere to all safety, sanitation, and health regulations, including proper food handling and ensuring the pool area is safe for guests and staff
Strive to exceed guest expectations by providing courteous, efficient, and professional service