Pool Concessions Staff

DEKALB PARK DISTRICT IL•DeKalb, IL

1d•$15 - $17•Onsite

About The Position

Provides excellent customer service to aquatic facility patrons by preparing and serving food and beverages, maintaining a clean and safe concession operation, and performing essential job duties and responsibilities.

Requirements

Must be 16 years of age or older.
Ability to provide excellent customer service.
Knowledge of proper food handing and sanitation practices.
Ability to operate cash registers and point-of-sale systems accurately.
Ability to handle cash and reconcile daily receipts.
Ability to communicate effectively with patrons, staff, and supervisors.
Well organized and strong ability to work independently as well as with others.
Ability to follow directions and give clear instructions.
Ability to work efficiently in a fast-paced environment.
Ability to work evenings, weekends, and holidays as needed.
Ability to work collaboratively in a team environment.
Ability to handle negative feedback from patrons.
Ability to portray a professional image of the District.
Possess and maintain CPR, AED, and First Aid certification or obtain within an established timeframe.
Must maintain compliance with all applicable food safety requirements including possession of food handler certification.

Nice To Haves

Previous experience in customer service or food service experience preferred.

Responsibilities

Greets patrons in a friendly and professional manner.
Prepares and serves food and beverages according to established procedures.
Follows proper food handling, sanitation, and safety practices.
Accurately handles cash, credit card, and other payment transactions.
Balances cash drawer and completes daily financial reports as assigned.
Complete incident/accident reports as required.
Maintains a working knowledge of all Park District policies, aquatic facility rules, and concession procedures.
Monitors cleanliness and organization of concessions area, including equipment and storage areas.
Monitors food and beverage inventory and communicates supply needs to supervisor.
Checks food quality, expiration dates, and proper storage of food items.
Maintains compliance with applicable food safety regulations and health department standards.
Reports equipment malfunctions, facility concerns, and patron issues to supervisor.
Promptly reports any work-related or patron injuries to supervisor.
Uses good safety awareness and judgement; corrects unsafe conditions and/or reports them to supervisor.
Manages difficult or emotional customer situations; respond to requests for service and assistance.
Assist with special events and facility rentals.
Perform custodial duties as necessary.
Provide backup to related positions when possible.