Concessions Staff- Ace of Spades

Live Nation Entertainment • Sacramento, CA

2d • Onsite

About The Position

This role involves working in the food concessions area, providing customers with excellent service and products to enhance their Venue experience. The Concessions Staff will serve food, beverages, and concessions in a concert hall environment, communicating with and working alongside kitchen staff and management to ensure the line is adequately stocked. Responsibilities include performing opening, running, and closing duties according to Service Standards, responding courteously to guest inquiries, and maintaining a clean and safe environment.

Requirements

• High volume kitchen operations
• Food Service as either an Expeditor or Server in a high-volume environment
• Exceptional communication skills
• Sense of Urgency
• Time Management
• Kitchen sanitation standards
• Critical thinking and decision making
• High School diploma

Nice To Haves

• Point of Sales experience
• Food Service as either an Expeditor or Server in a high-volume environment

Responsibilities

• Serve Food, Beverages and Concessions in Concert Hall environment.
• Communicate with and work with kitchen staff and Manager to keep line stocked.
• Perform Opening/Running/Closing duties according to Service Standards
• Respond to guest inquiries and requests in a courteous and polite manner
• Keep floor neat, clean and free of food, trash and other obstacles throughout shift
• Clean all spills immediately, use floor signs to caution guests and staff
• Put all trash and recyclable products in proper receptacles
• Clean and stock line to par throughout shift
• Keep current on all standard operating procedures
• Stay informed of current menu items and descriptions
• Follow private party service guidelines to ensure event success
• Assist Other Employees as needed
• Follow all safety standards
• Work Special Events that are scheduled throughout the venue

Benefits

• generous vacation
• healthcare
• retirement benefits
• student loan repayment
• tuition reimbursement
• six months of paid caregiver leave for new parents including fostering
• perks like Roadie Babies helping new parents care for their babies on work trips
• access to free live events through our exclusive employee ticketing program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED