Pool Busser

LIDO MANAGER LLC•Miami Beach, FL

5d•Onsite

About The Position

At The Standard Spa, Miami Beach, the pool is one of the heartbeats of the property, a place where sunshine, wellness, great food, cocktails, music, and Miami energy all come together. We’re seeking a hardworking, attentive, and team-oriented Pool Busser to help keep our poolside experience flowing. You’ll work alongside our Pool Servers, Runners, Bartenders, and Attendants to make sure guest areas are clean, tables are reset, service stations stay stocked, and the team has everything they need to deliver exceptional service. This is a hands-on role for someone who likes to stay moving, notices the details, and understands that great hospitality isn’t just about what happens at the tableit’s everything happening around it.

Requirements

Previous Busser, Server Assistant, Food Runner, or hospitality support experience preferred.
Previous restaurant, hotel, resort, pool, or beach club experience preferred.
Ability to work efficiently in a high-volume, fast-paced environment.
Strong teamwork and communication skills.
Strong attention to cleanliness, organization, and presentation.
Ability to multitask and prioritize responsibilities throughout service.
Dependable, punctual, and able to work with minimal supervision.
Guest-focused attitude and willingness to assist wherever needed.
Ability to read, understand, and carry out established procedures.
Ability to communicate effectively in English; additional languages are a plus.
Flexible availability, including weekends, holidays, and peak business periods.
Ability to stand and walk continuously for extended periods, including shifts of 8 hours or more.
Frequent bending, kneeling, reaching, stretching, and repetitive movement.
Ability to lift, carry, push, and pull up to 40 pounds.
Ability to safely carry bus tubs, trays, dishes, glassware, and service supplies.
Ability to seize, grasp, turn, and hold objects securely with hands.
Ability to navigate busy pool decks, wet surfaces, and service pathways safely.
Ability to perform physical duties outdoors in varying temperatures and weather conditions.

Responsibilities

Support Pool Servers throughout service to ensure guests receive timely and attentive service.
Maintain awareness of assigned sections and proactively identify tables requiring clearing, cleaning, or resetting.
Assist with guest requests when appropriate and promptly communicate requests to the assigned Server.
Maintain a warm, professional, and approachable presence around guests and members.
Anticipate service needs rather than waiting to be asked.
Support the overall guest experience while maintaining The Standard’s service expectations.
Clear used plates, glassware, utensils, napkins, and other service items from guest tables throughout service.
Clean and reset poolside tables promptly after guests depart.
Set tables and service areas with appropriate napkins, condiments, utensils, and approved poolside items.
Continuously maintain guest tables to established cleanliness and presentation standards.
Remove unnecessary or empty items from tables while remaining attentive to the guest experience.
Ensure tables and surrounding dining areas remain clean, organized, and visually presentable.
Maintain clean, organized, and fully stocked service stations throughout the shift.
Replenish napkins, utensils, condiments, glassware, trays, and other service supplies as needed.
Assist with stocking station refrigerators and maintaining appropriate par levels.
Polish silverware, glassware, trays, and other service equipment when required.
Assist Pool Servers and Pool Runners during high-volume service periods.
Support Barbacks with removal of trash and service items from designated areas when needed.
Communicate low supplies or operational needs to Servers or Management before they impact service.
Clean, set up, and break down tables, trays, and service stations according to established SOPs and side-work requirements.
Complete assigned pre-shift, post-shift, daily, weekly, and monthly side work.
Prepare service areas before opening to ensure the Pool team is ready for guests.
Assist with breakdown and organization of service areas at the end of the shift.
Return equipment and supplies to their proper locations.
Ensure assigned areas are clean, stocked, and prepared for the following shift.
Continuously monitor Food & Beverage areas for cleanliness and presentation.
Remove trash, used service items, and debris from dining and service areas.
Maintain clean and unobstructed service pathways throughout the pool deck.
Immediately address spills or notify the appropriate team member when additional assistance is required.
Maintain the appearance of guest-facing areas according to The Standard’s design and presentation expectations.
Partner with Pool Attendants and other team members to maintain a clean and welcoming overall pool environment.
Work collaboratively with Pool Servers, Pool Runners, Bartenders, Barbacks, Pool Attendants, Culinary, and Management.
Maintain clear communication regarding table status, guest needs, supplies, and operational concerns.
Support teammates during peak periods without waiting to be directed.
Participate in pre-shift meetings and remain aware of daily specials, events, VIPs, and operational updates.
Maintain a positive, reliable, and team-focused attitude throughout the shift.
Follow all company policies, service standards, side-work procedures, and SOPs.
Maintain established uniform, grooming, hygiene, and sanitation standards.
Follow safe food-handling and responsible alcohol-handling requirements.
Use proper procedures when handling glassware, trays, cleaning products, and equipment.
Immediately report safety hazards, broken glass, spills, maintenance concerns, or other potential problems to Management.
Maintain required food and alcohol handling certifications in accordance with applicable regulations and company requirements.

Benefits

Complimentary Access to our Spa & Gym Facilities
Up to 3 complimentary fitness classes per week, including yoga, pilates, bootcamp, and more
Exclusive Spa Discounts on treatments and services
Designated Employee Pool Days during the summer
Restaurant Discounts throughout the property
Boutique Discounts on retail items and essentials
Medical, Dental & Vision Coverage
Company-paid Life Insurance
Short-Term & Long-Term Disability Insurance
401(k) Retirement Plan with Company Match
Paid Time Off beginning on day one
Eight Paid Holidays, including a Floating Holiday
Complimentary Employee Meals
Opportunities for growth and development
Trainings, team celebrations, and employee appreciation events