Pool & Beach Supervisor- The Westin Grand Cayman Seven Mile Beach Resort & Spa

Pyramid Global Hospitality

2d•Onsite

About The Position

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. At the West Grand Cayman Seven Mile Beach Resort & Spa we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels and resorts representing all major brands. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at The Westin Grand Cayman Seven Mile Beach Resort & Spa with Pyramid Global can mean for you!

Requirements

Previous experience (1–2 years preferred) in guest entertainment, activities, recreation, or family-oriented events in a resort, hotel, cruise, theme park, camp, or similar setting.
Outgoing personality with exceptional interpersonal, communication, and public speaking skills; approachable, positive, and professional demeanor.
Demonstrated enthusiasm, creativity, energy, and comfort performing in front of groups or on-stage.
Ability to multitask in a fast-paced, guest-facing environment.
Basic understanding of guest service, activity safety, and hospitality standards.
High school diploma or equivalent preferred.
Must be at least 18 years of age.
Fluent in speaking, reading, writing, and understanding English (primary workplace language).
An audition or practical demonstration may be required to assess energy, performance skills, and on-stage fit.

Nice To Haves

Previous experience (1–2 years preferred) in guest entertainment, activities, recreation, or family-oriented events in a resort, hotel, cruise, theme park, camp, or similar setting.
Outgoing personality with exceptional interpersonal, communication, and public speaking skills; approachable, positive, and professional demeanor.
Demonstrated enthusiasm, creativity, energy, and comfort performing in front of groups or on-stage.
Ability to multitask in a fast-paced, guest-facing environment.
Basic understanding of guest service, activity safety, and hospitality standards.
High school diploma or equivalent preferred.
Must be at least 18 years of age.
Fluent in speaking, reading, writing, and understanding English (primary workplace language).
An audition or practical demonstration may be required to assess energy, performance skills, and on-stage fit.

Responsibilities

Actively engage with guests through friendly interactions, high-energy participation, and seeking out opportunities to connect and entertain families and individuals.
Lead or assist in delivering a variety of adult and family activities, including pool games, trivia, sports challenges, beach games, movie nights, crafts, cooking demonstrations, and other scheduled events.
Serve as emcee or co-host for activities: make announcements, explain rules, encourage participation, and keep energy high using a microphone.
Perform scripted material, simple choreography, routines, and games with enthusiasm, professionalism, and boundless energy.
Assist with event setup, breakdown, and preparation for poolside, beach, and other outdoor activities (e.g., moving light equipment, arranging supplies).
Collaborate with cross-functional team members (e.g., bartenders, Beach Ambassadors, pool operators, concierge, Kids Club, Red Sail Sports) to support smooth activity delivery and resort initiatives.
Respond courteously to guest questions, inquiries, or minor concerns related to activities; promote positive experiences and resolve issues promptly.
Maintain a neat, professional appearance and uphold safety standards during all activities.
Participate in briefings, rehearsals, and training to learn new programs, routines, and resort updates.
Perform additional tasks as assigned at the time.