Pool Attendant

MarriottNewport Coast, CA
Onsite

About The Position

This position is responsible for maintaining the cleanliness and safety of the pool area, promoting a positive guest experience, and responding to emergencies. The role involves cleaning the pool deck, observing guest activities, enforcing facility rules, assisting guests in distress, and managing towels. Additionally, the attendant must report safety concerns, adhere to company policies, maintain a professional appearance, and handle guest interactions with excellent customer service. The job also requires computer use for data entry and the ability to perform physical tasks such as lifting, carrying, and manipulating objects, as well as navigating various surfaces and stairs.

Requirements

  • CPR Certification
  • First Aid Certification
  • Fitness Equipment certification or training required by local and state agencies.
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
  • Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Ability to move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Ability to read and visually verify information in a variety of formats.
  • Ability to visually inspect tools, equipment, or machines.
  • Ability to enter and locate work-related information using computers and/or point of sale systems.

Nice To Haves

  • High school diploma or G.E.D. equivalent.
  • No related work experience.
  • No supervisory experience.

Responsibilities

  • Wash, mop, and clean the pool deck.
  • Promote a fun and relaxing atmosphere for guests.
  • Observe activity in the recreational facility and respond appropriately in the event of an emergency.
  • Promote the rules and regulations of the recreation facility.
  • Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager.
  • Provide assistance to injured guests until the arrival of emergency medical services.
  • Obtain, fold, and stack towels according to company procedures.
  • Report accidents, injuries, and unsafe work conditions to manager.
  • Complete safety training and certifications.
  • Follow company policies and procedures.
  • Ensure uniform and personal appearance is clean and professional.
  • Maintain confidentiality of proprietary information.
  • Protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests’ service needs.
  • Assist individuals with disabilities.
  • Thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Develop and maintain positive working relationships with others.
  • Comply with quality assurance expectations and standards.
  • Read and visually verify information in a variety of formats.
  • Visually inspect tools, equipment, or machines.
  • Enter and locate work-related information using computers and/or point of sale systems.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Perform other reasonable job duties as requested.
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