Pool Attendant

Century Golf Partners Management • San Juan Capistrano, CA

2d • $18 - $20 • Hybrid

About The Position

Marbella Country Club is seeking a friendly, outgoing Pool Attendant with excellent communication and customer service skills. The Pool Attendant position is a working hourly position responsible for providing concierge services and assisting members and guests according to Marbella Country Club standards of service. Responsible for being the point of contact for all members and their guests upon arrival to the Pool.

Requirements

• Ability to work in a fast-paced environment
• Strong organizational skills to prioritize work activities
• Strong interpersonal skills required
• Excellent written and verbal communication skills
• Ability to be flexible and self-motivated
• Exceptional customer service skills
• Being able to work alone or as a team
• Must have the ability to lift up to 30 lbs. as required.
• General standing, walking, lifting, pushing and pulling movements are required.

Nice To Haves

• 1-2 years of experience in customer service field or related areas preferred
• High School Diploma preferred

Responsibilities

• Provide exceptional customer service to all members and pool guests
• Report unauthorized guests to management in and/or around the club facilities
• Collect lost and found items and deliver valuable items such as phones, wallets, etc. to pool supervisor or manager
• Communicate with other department members and supervisors/managers on any guest issues
• Perform other duties as assigned
• Greet all members and guests upon entering the pool area
• Properly check in members, register guests, and charge guest fees according to club policies
• Ensure assigned towel and current number of chairs is offered to each member and guest upon arrival, escort members and guests to chairs, cover chairs and carry towels as needed
• Assist members and guests with requests and concerns
• Provide schedule of activities and other club information to members and guests upon request
• Assist in making arrangements for dining reservations as requested
• Assist in maintaining towel bin and racks to be kept presentable and fully stocked
• Collect used towels from pool area to be taken to Laundry and replenish towel bin
• Maintain cleanliness of the pool area, cleaning up trash, toys, beach areas and other duties as assigned

Benefits

• competitive salary
• uniforms
• employee meals

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED