Pool Attendant

BHC•Charleston, SC

4d•Onsite

About The Position

The primary role of the Pool Attendant at The Charleston Place, is to ensure all guests are greeted and served in a friendly and courteous manner using appropriate procedures, in accordance with restaurant standards.

Requirements

High school diploma or equivalent
Ability to communicate effectively in English with hotel guests, suppliers, and colleagues.
Provide friendly, efficient and courteous service to guests.
Proficient in memorizing and articulately explaining extensive food, beverage, ingredient, and daily special options to guests.
Ability remain calm under pressure, be organized, self-motivated and work well with others.
Possess a strong positive attitude and ability to initiate light conversation with guests.
Basic knowledge of Charleston and surrounding areas.
Good communication skills both verbal and written

Nice To Haves

Additional foreign language skills a plus.

Responsibilities

Greet all guests with a genuine, warm welcome and use their names whenever possible.
Escort guests to their designated tables or poolside lounge chairs promptly.
Anticipate guest needs, respond quickly, and acknowledge every guest regardless of how busy the deck is.
Provide consistent, efficient, and courteous service that strictly adheres to Forbes Standards.
Set up, arrange, and maintain poolside lounge chairs throughout the day.
Distribute hourly amenities and refreshments to guests lounging by the pool.
Manage towel inventory by picking up fresh towels and returning soiled ones for laundering.
Stock necessary side stands with essential supplies to ensure smooth operations.
Assist food and beverage servers during busy meal periods to ensure timely service.
Maintain a thorough knowledge of all menu items, ingredients, daily specials, and beverages.
Clear, bus, and reset tables quickly to keep the dining and lounge areas pristine.
Polish silverware and glassware to maintain luxury presentation standards.