Pool Attendant

Marriott•Scottsdale, AZ

About The Position

The Pool Attendant cleans the pool deck and helps create a fun, relaxing atmosphere for guests using recreational facilities. The role involves observing guest activity, promoting facility rules, recognizing situations in which guests may be unable to participate safely, and responding appropriately to emergencies. The attendant provides assistance to injured guests until emergency medical services arrive and obtains, folds, and stacks towels according to company procedures. The position also includes reporting accidents, injuries, and unsafe work conditions; completing safety training and certifications; following company policies; maintaining a clean and professional appearance; protecting confidential information and company assets; and providing courteous, professional guest service. The attendant develops positive working relationships, complies with quality standards, uses computers or point-of-sale systems for work-related information, and performs other reasonable duties as requested.

Requirements

  • CPR certification.
  • First Aid certification.
  • Fitness Equipment certification or training.
  • Any certification or training required by local and state agencies.

Nice To Haves

  • High school diploma or G.E.D. equivalent.

Responsibilities

  • Wash, mop, and clean the pool deck.
  • Promote a fun and relaxing atmosphere in recreational areas with an upbeat and enthusiastic attitude.
  • Observe activity in the recreational facility and respond according to local operating procedures in an emergency.
  • Promote recreation facility rules and regulations.
  • Identify situations in which guests may be unable to participate safely and inform a supervisor or manager.
  • Assist injured guests until emergency medical services arrive.
  • Obtain, fold, and stack towels according to company procedures.
  • Report accidents, injuries, and unsafe work conditions to a manager.
  • Complete safety training and required certifications.
  • Follow company policies and procedures, maintain a clean and professional uniform and appearance, protect confidential information, and safeguard company assets.
  • Welcome and acknowledge guests, anticipate and address their service needs, assist individuals with disabilities, and thank guests.
  • Communicate clearly and professionally and develop positive working relationships.
  • Comply with quality assurance expectations and standards.
  • Read and visually verify information in a variety of formats, and visually inspect tools, equipment, or machines for defects.
  • Enter and locate work-related information using computers and/or point-of-sale systems.
  • Move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance.
  • Grasp, turn, and manipulate objects of varying sizes and weights using fine motor skills and hand-eye coordination.
  • Move over sloping, uneven, or slippery surfaces and up and down stairs or service ramps.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Perform other reasonable job duties as requested.
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