Pool Attendant - Full time
About The Position
Four Seasons is powered by its people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Experience elevated luxury at Maui's most glamorous oceanfront resort. Celebrate the wonders of Maui in our open-air beachfront Resort – and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we’ll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island. Welcome and orient guests to poolside services. Provide guests with water, amenity service (cool towels, refreshments, sunscreen, etc.), towels and assistance with seating arrangements at the pool and surrounding areas. Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction.
Requirements
- Customer service experience required by position is from six months to one full year of employment in the related position with Four Seasons or other organizations
- Customer service oriented
- Attention to detail
- Ability to maintain an organized workspace
- Maintain professionalism and composure in a high-paced, high-volume environment
- Hawaii Food Handler’s Card
- Tuberculosis Clearance
Responsibilities
- Welcome guests, providing pool orientation and explanation of services
- Assist guests finding adequate seating
- Setting guest's chairs up with ample towels
- Entering detailed guest information into reservations system
- Bringing guests water and ice once seated
- Lifting pushing carrying supplies and or linen transport items to the guest in a timely manner
- Anticipate guest needs
- Assist with umbrellas
- Ascertain satisfaction
- Removal of linen, or any trash items
- Cleaning of guest area after departure
- Offer suggestions
- Respond urgently and appropriately to guest concerns and requests
- Breakdown, clean and set-up of tables, towel huts, and pool areas
- Bringing towel bins to and from laundry
Benefits
- Competitive salary & wages
- Comprehensive benefits package (Including Medical, Dental, Life Insurance, 401(k), Roth, etc)
- Paid time off including Vacation, Sick time, Live Well Day, Community Care Day
- Excellent Training and Development opportunities
- Learning & Development Subsidy
- Many career opportunities within the hotel and to other Four Seasons
- Employee Travel Program
- Complimentary Dry Cleaning for Employee Uniforms
- Complimentary Employee Meal and Paid Meal Break
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
