Pool Attendant

Warwick Hotel•Dallas, TX

4d•Onsite

About The Position

Warwick Melrose Hotel Dallas is seeking an energetic, friendly and professional individual to provide outstanding customer service to our guest. Our ideal candidate is passionate, dedicated, reliable and responsible team player who enjoys being outdoors and ensuring our guest have memorable experiences.

Requirements

Must possess excellent verbal communication skills, problem-solving skills, interpersonal skills and exceptional guest service abilities
Ability to listen, understand and react quickly to guests requests in a genuine manner
Maintain a neat and professionally well-groomed appearance
Must have experience Bartending and cashiering
Must possess basic computational ability
Must possess basic computer skills
Must have knowledge of and be able to operate all equipment related to the outlet, including, but not limited to, bar equipment and cash terminal
Must have a strong knowledge of drink preparation and applicable health standards.
Knowledge of federal, state and local laws, ordinances and regulations and Warwick Melrose policy regarding serving alcohol to minors and intoxicated patrons.
Must be able to work outdoors
Required to stand and/or be in continuous motion for extended periods of time while performing job functions with physical endurance
Must have dependable transportation
Must be able to work Fridays, Saturdays & Sundays
High school or equivalent education required.
One to Three years of prior experience in working in hospitality.
TABC & Food Handlers License (Required)

Responsibilities

Greets guests with a welcoming and pleasant attitude
Meet guests expectations by providing anticipatory service and ensuring smooth accommodations
Responsible for access and control of the pool and amenity deck
Ensure pool rules, policies and restrictions are followed
Ensure that minors and intoxicated persons are not or over served alcoholic beverages
Monitor access throughout the shift and ensures authorized guest use only
Cautions guests behaving in an unsafe manner
Manage crowd control and report all incidents to Manager on duty immediately
Properly straighten patio furniture and place any left items in lost and found
Replenish clean towels and remove unused and dirty linen
Cleans and maintains pool and pool deck throughout the shift. Pool area must be kept debris and litter free. Walk the premises to ensure the highest standards are being met
Completes and submits an incident report to address any issue or situation where a guest was removed for safety or behavior reasons
Perform all other duties as assigned