Pool Attendant - The Cosmopolitan

MGM Resorts International

1d•Onsite

About The Position

As a Pool Guest Attendant, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us.

Requirements

1+ Years of Prior Relevant Experience preferred
Experience as a Pool Guest Attendant or Lifeguard preferred
positive attitude
Guest facing communication skills

Responsibilities

Welcome guests to the pool and the MGM Resorts family by providing memorable service, anticipating guest needs, assisting with seating, cabanas or general pool information
Respond to and resolve guest complaints, exceed guest expectations and provide other supporting services
Complete opening/closing duties while maintaining the appearance of the pool deck throughout the shift, assist with desk and towel duties, assist with setting up cabanas, maintain the appearance of the pool deck throughout the shift including straightening chairs, collecting soiled towels and trash, moving chairs, and all other duties
Provide CPR or first aid if needed and follow emergency protocols
Participate in pool safety programs, training, and ensure overall guest safety

Benefits

Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on and off shift
Health & Income Protection benefits (for eligible employees)
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

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