Pool and Spa Retail Associate and Admin

Poolwerx Denver•Arvada, CO

9d•Onsite

About The Position

Poolwerx is seeking a Pool and Spa Retail Associate and Admin for an entry-level position. This role is ideal for someone looking to develop skills and build a resume that can advance their career. The position involves creating a positive in-store experience for clients, learning about water testing and chemical recommendations for pool and spa balance, and gaining hands-on experience repairing pool cleaners. It's described as a fun and rewarding place to work where no two days are the same.

Requirements

Ability to work various hours, including weekends and some holidays
Previous retail experience is preferred
Excellent verbal and written communication skills.
Excellent active listening skills
Facebook and social media experience
Ability to lift or carry up to 50lbs

Nice To Haves

No experience is required.

Responsibilities

Provide a reliable, exceptional, and professional customer experience and follow up with every customer every time.
Conduct water tests and offer appropriate pool solutions.
Ensure the store is organized and well-stocked.
Communicate effectively with customers to address concerns or offer repair recommendations.
Adhere to the directives provided by the Store Manager and implement current campaigns within the store.
Ability to answer phone calls promptly, and follow up on voicemails and emails in a timely manner.
Handle common requests from potential or active clients, such as setting up recurring service, following up on jobs, scheduling service, and directing people to the appropriate help if it's beyond your skills.
Minor accounting may be needed, such as inputting invoices and receipts in our accounting software.
Marketing skills helpful to bolster our social media presence
Understanding of pool and spa chemistry is required, but can be trained.
General store cleaning like dusting shelves, mopping, and sweeping.