Pool Spa Specialist - Valley Pool & Spa

Leslie's Pool Supplies•Pittsburgh, PA

1d•$16 - $17•Onsite

About The Position

The Pool & Spa Specialist (PSS) will manage the pool, hot tub and swim spa division of their location, and will sell them by understanding the characteristics, features, and benefits of the pools and spas that we sell. The PSS is responsible for the effective execution of all pool and spa related sales and customers at their location plus the sales plans, profitability, operating procedures, and all merchandising objectives related to the location’s pools, hot tubs and swim spas. The PSS oversees to ensure that all team members are proficient with the right competencies to sell pools and hot tubs. The PSS captures leads, follows up on sales leads, and closes sales. The PSS will also sell at home shows, tent sales and off-site events.

Requirements

3+ years of sales experience, preferably with high-ticket products
Proven ability to build rapport, qualify customer needs, and close sales
Strong understanding of the sales process and customer engagement
Effective time management and lead follow-up skills
Results-driven with a track record of meeting or exceeding goals
Strong negotiation, communication, and customer service skills
Team-oriented mindset

Responsibilities

Drive pool, spa, and swim spa sales performance to meet or exceed revenue and margin targets
Increase customer traffic and convert leads into sales while building lasting relationships
Follow up on all leads promptly using phone, text, email, and social channels
Track performance, monitor KPIs, and adjust strategy to improve results
Maintain a high level of professionalism, accountability, and adherence to company policies
Oversee daily sales operations to ensure team alignment, productivity, and effective execution
Train, coach, and develop team members to improve sales performance and product knowledge
Ensure team proficiency in selling pools, hot tubs, swim spas, grills, and saunas
Deliver exceptional customer service, including support with purchases, returns, delivery, and installation
Resolve customer concerns with a solution-focused, win-win approach
Coordinate with delivery, service, and installation teams to ensure timely customer satisfaction
Maintain accurate knowledge of products, inventory, and promotions to support sales efforts
Ensure merchandising, signage, and marketing materials are up to date and effective
Support store growth through events, social media, and local promotions